Senior Case Manager

1 day ago

Melbourne, Victoria, Australia VACCA - Victorian Aboriginal Child and Community Agency Full time
Senior Case Manager - Family Services

VACCA - Victorian Aboriginal Child and Community Agency is seeking a Senior Case Manager - Family Services.

Location: Dandenong, VIC, Australia 3175

Employment type: Permanent, Full time

Salary: A$100,783 - A$105,349 plus superannuation and salary package

Overview

The role will work closely with the parent/carer, family unit, key partners, and stakeholders to provide an integrated response to deliver a family support service to Aboriginal children and families to address identified support needs. The Case Manager will empower families to share their story in a culturally appropriate and trauma-informed way, through engagement, information gathering, planning processes and ensuring active family involvement in decision making at each phase towards self-determination.

Responsibilities

  • Engage with Aboriginal families and children using strengths-based, culturally appropriate and trauma-informed approaches.
  • Conduct comprehensive assessments to determine family needs and formulate appropriate interventions.
  • Review assessment reports, safety plans and goal plans as required.
  • Provide mentorship to new and existing staff to develop relevant skills and knowledge.
  • Collaborate with parent/carer, family unit, partners and stakeholders to deliver integrated family support services.

Qualifications and experience

  • Commitment to VACCA's values and mission.
  • Diploma, degree, or equivalent in Social Work or Community Services, or related field.
  • Minimum 4 years of industry experience.
  • Experience engaging with Aboriginal families and children.
  • Knowledge of Family Violence and Child Protection sectors.
  • Ability to engage and support families toward agreed goals using strengths-based, culturally appropriate and trauma-informed methods.
  • Demonstrated ability to complete comprehensive assessments and formulate interventions.
  • Ability to mentor staff and support skill development.
  • Requirements: valid Police Check, Working with Children's Check (or willingness to obtain), Victorian Driver Licence, and current COVID-19 vaccination (strongly recommended).

What we can offer

  • Supportive environment with comprehensive induction and regular supervision.
  • Professional development and training opportunities.
  • Salary packaging, 17.5% loading on annual leave, and access to agency vehicles for work-related travel.
  • Employee support and wellbeing programs; paid parental leave after 12 months of ongoing employment.
  • Opportunity to work with the Aboriginal Community and culture; Fitness Passport access.

Equity and safety

VACCA is an equal opportunity employer and a child-safe organisation. We encourage Aboriginal and Torres Strait Islander people to apply. All successful applicants will undertake a National Police Record Check and Working with Children Check prior to commencement and periodically thereafter. We are committed to Aboriginal self-determination and a respectful, inclusive workplace.

Application process

Applications should include a cover letter addressing the key selection criteria and a current resume. View the Position Description prior to applying. Download: Senior Case Manager Family Services - Southern - L5.pdf.

Application closes by 14 September 2025.


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