Broker Relationship Leader

Zurich is on an exciting journey to become Australia's leading digital insurer—and we're looking for a Broker Relationship Leader to help us get there. Reporting to the State Manager - WA, this role is pivotal in shaping strategic trading relationships with a designated panel of top-tier brokers.

You'll be the face of Zurich to our broker partners, driving engagement across all lines of business and fostering multi-tiered relationships. With a strong focus on collaboration, performance culture, and customer-centricity, you'll help unlock growth opportunities and bring the best of Zurich to market.

Let's create a brighter future together, let's make a difference

Zurich is a Forbes 2024 World's Best Employers and Fortune's World's Most Admired Companies for 2025, and we pursue a future focused on career growth, wellbeing, and community – for our people, customers, and the planet.

• Manage a panel of brokers and develop a deep understanding of their business to identify strategic and transactional opportunities.
• Collaborate with underwriting, claims, and risk engineering to deliver Zurich's value proposition across all segments.
• Drive communication, transparency, and accountability across broker relationships and internal teams.
• Analyse competitor intelligence and develop plans to gain market advantage.
• Design and embed multi-tiered relationship infrastructure across relevant lines and segments.
• Represent Zurich at industry events and ensure consistent messaging in partnership with marketing and leadership.

• 5–7 years of industry experience in a broker-facing or strategic sales role.
• ANZIIF CIP membership or equivalent.
• Strong knowledge of underwriting and claims processes.
• Proven ability to develop long-term business relationships and strategic plans.
• Experience in relationship/strategic selling, ideally within insurance.
• Operational management experience and a passion for driving business growth.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer's leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup, along with other benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day. We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure