Quality and Safety Associate

Apply now Job no: 503298
Work type: Permanent
Location: Bundaberg
Categories: Administration

About the role
Mater Private Bundaberg is seeking experienced Quality and Safety Associate to join the team on a Permanent Part-time basis.

Mater is committed to creating an organisational culture that values safety, identifies system vulnerabilities, and clearly integrates risk, quality and safety functions and activities.

This position reports directly to the Hospital/Service Quality and Safety Manager of the related health service and is responsible for activities as delegated relating to Quality and Clinical Safety Management, and accreditation, across the hospital/service, which are essential to the licensing, service level agreements and contracts.

What you'll be doing
Reporting to the Hospital/ Service Quality and Safety Manager, your duties will include (but not limited to):

• Provide leadership and support to Hospital/Service Quality and Safety Manager and clinical department managers to implement quality and risk management systems and improve quality and safety outcomes;
• Provide leadership and support to Hospital/Service Quality and Safety Manager and department managers in incident and complaint investigation and coordinate actions to prevent recurrence;
• Support/ facilitate the implementation of innovation and systems improvement that eliminate/reduce patient harm;
• Work collaboratively with other clinicians to facilitate process improvement strategies that support patient safety and the achievement of quality and safety goals;
• Collect and analyse patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system;
• Evaluate quality and safety outcome data to identify opportunities for continual improvement and make recommendation to relevant hospital committees;
• Support the Hospital/Service Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations
• Work in collaboration with Hospital Executive to coordinate the implementation of recommendations arising from root cause analysis or other system or case review;
• Monitor literature and professional organisations for new or revised best practice related to quality and safety;
• Continuously evaluate and improve the hospital's quality and safety program based on internal needs and external requirements and standards;
• Provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required;
• Perform other duties as delegated.

About you
As the successful applicant, you will possess the following:

• Advanced skills using the Microsoft Office suite
• Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital;
• Awareness and/or Experience in health care accreditation and regulatory requirements;
• Demonstrated experience in quality improvement initiatives and their practical application
• Demonstrated experience in advanced analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities; and
• Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team
• Knowledge of risk management principles and issues regarding patient safety;
• Developed analytical, conceptual and problem solving skills;
• Demonstrated communication, consultation, facilitation and negotiation skills including report writing and presentation skills, including experience in the use of computer software (eg Word, Excel, Powerpoint); and
• Ability to effectively lead and implement change in a complex environment

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare , education , fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Find out more about living in Central Queensland/North Queensland by visiting our Local Living page.

Applications close on Monday 1st September 2025.Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

Advertised: 18 Aug 2025 E. Australia Standard Time
Applications close: 01 Sep 2025 E. Australia Standard Time

Mater Private Bundaberg is seeking experienced Quality and Safety Associate to join the team on a Permanent Part-time basis.

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Mater Private Bundaberg is seeking experienced Quality and Safety Associate to join the team on a Permanent Part-time basis.