Senior Sales Specialist

3 weeks ago

Sydney, New South Wales, Australia IKEA Full time
Overview

Senior Sales Specialist role at IKEA – join to apply.

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Role details
  • Base hourly pay rate: $29.71 (equivalent to a Sales Coordinator in the unit)
  • Contract: Temporary 6 months, full-time, 76hrs/fortnight (any RCMP Hub location will be considered)
  • Applications close Friday 6th June 2025.
  • Hybrid working arrangements may be available once established in the role.
  • The role requires flexible availability, hours ranging between 8:00am – 10:00pm (AEST), weekdays and alternating weekend shifts (both Saturday & Sunday).
About this work area
  • Responsibilities include, but are not limited to:
  • Sharing knowledge and supporting co-workers to handle and finalise the enquires within the RCMP to deliver a world class experience.
  • Actively suggest improvements to enhance both the co-worker and customer experience to achieve business goals.
  • Secure that all information within the area of expertise, both co-worker and customer facing, is relevant and up to date in all information sources.
  • Be an active counterpart to stakeholders outside the RCMP, connected to the area of expertise, (e.g., Sales leader, Customer Fulfilment Responsible, Service Provider) to always keep the specialist knowledge up to date.
Qualifications
  • A friendly and personable attitude with the ability to adapt to the different needs of our customers.
  • The ability to share information, knowledge, and experience with colleagues in a simple and inspirational way to help create innovative solutions for our customers' needs.
  • A passion for home furnishings; you are energized by sales growth and sharing that passion with others.
  • A people person at heart and can build good relationships and interact with other colleagues and stakeholders.
  • Thrive in dynamic retail & customer support centre environment which allows you to understand the customers' needs and expectations.
  • The ability to deep dive into an area and build specialist knowledge. In conjunction with excellent written and verbal communication skills, you can describe complex topics in a comprehensive way.
We need people like you

At IKEA, work is so much more than a job. Come join us

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