
Business Process Analyst
2 weeks ago
The Position Management Taskforce is a newly formed team at the university, established to manage the end-to-end lifecycle of positions across the organization from creation and maintenance to disestablishment. This team plays a vital role in maintaining the integrity of position data supporting effective organizational design and enabling strategic workforce planning.
About The RoleWithin this team, the Business Process Analyst offers critical analytical and operational support collaborating closely with HR and system administrators to streamline processes and ensure data accuracy. Reporting to the Team Lead, the Analyst is responsible for the day-to-day operations of position management working with key stakeholders including managers, business partners, and finance to ensure positions are created and maintained with purpose and alignment.
The Successful Candidate Will Be Skilled In- Supporting the delivery of position establishment and maintenance workflows ensuring timely processing of requests and updates.
- Providing analytical insights and reporting on position data to inform workforce planning and strategic initiatives.
- Documenting and improving business processes identifying opportunities for automation and streamlining.
- Developing position lifecycle guides, tools, and communications to support HR and business users.
- Assisting with audit preparation by ensuring position data meets compliance and reporting standards.
- Collaborating with system owners on enhancements including user acceptance testing (UAT) and feedback gathering.
- Monitoring and resolving data quality issues ensuring alignment with governance frameworks.
- Contributing to the continuous improvement of user experience through process refinement and support materials.
- Providing input into position lifecycle KPIs and reporting dashboards in collaboration with analytics teams.
- Maintaining position management documentation and ensuring alignment with governance frameworks.
- Collaborating with HR Systems and other teams to troubleshoot data issues and improve system functionality.
- Relevant tertiary qualifications and/or equivalent level of knowledge gained through a combination of education, training, and/or experience in a similar role.
- A minimum of 3 years professional experience in business systems analysis or equivalent business experience including well-developed business and needs analysis skills ideally within People and Culture environments.
- Well-developed skills in the use of standard office toolsets including word processors, spreadsheets, drawing/diagramming tools, presentation tools, and project management tools.
- Previous experience working in an ERP application development environment or a web services environment.
- Demonstrated commitment to success in providing effective solutions to business needs.
- Excellent oral and written communication and interpersonal skills.
- Demonstrated ability to build and maintain strong customer relationships with a diverse range of stakeholders.
- Proven ability to show initiative with strong analytical and problem-solving skills with the ability to work autonomously and as part of a collaborative and multifaceted team.
For further information on the role responsibilities, please refer to the Position Description.
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