Software Licensing Specialist

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What Makes This Opportunity Unique

SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions. We empower companies to transform their businesses by helping them manage and optimize their software and cloud investments. We are currently seeking a dedicated and knowledgeable Software Licensing Specialist to join our team…

This role involves ensuring compliance with licensing agreements, optimizing software usage, and providing guidance on licensing strategies.

Job Responsibilities

• Provide expert mentorship on all Microsoft purchasing motion.
• Manage and maintain software licensing agreements ensuring flawless accuracy in pricing, volumetrics as well as compliance with terms and conditions.
  • Support regular audits to ensure proper usage and distribution of software licenses.
  • Collaborate with IT and procurement teams to optimize software licensing costs and usage.
  • Collaborate closely with Account Managers, Solution Specialists, and other cross-functional departments to provide guidance and support on software licensing issues and best practices.
  • Stay up-to-date with changes in software licensing policies and regulations.
  • Assist in the negotiation and renewal of software licensing agreements.
  • Follow the Microsoft T-36 framework throughout the customer's agreement lifecycle, including Quarterly Business Reviews, True-up, anniversary processes, and road mapping.
  • Uncover and develop opportunities within our customer base that align with our GTM strategy
  • Attend internal/external customer calls and co-present with the sales team as a subject matter expert
  • Develop and maintain active customer account plans to improve opportunities and increase gross profit attainment
    • Aid in resolving issues and addressing concerns in collaboration with customers, software vendors, and internal teams.
    • Assist with customer setup and onboarding with SoftwareOne and Vendors as required

Functional Skills

• Proven experience with Microsoft volume licensing agreements.

Strong understanding of software licensing models and agreements.

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Commercial Awareness-Advanced

• Provide customers with a beneficial perspective on industry trends and their own business, understanding SoftwareOne's selling framework

Process & System Management-Skilled

• Apply standard methodologies, bringing to bear repeatable and scalable processes and systems throughout the customer lifecycle.

Financial Forecasting-Skilled

• Analyze build of materials against incentive levers to accurately forecast and improve incentive returns

Customer Intelligence-Advanced

• Apply data to gain a better understanding of customers and cultivate stronger relationships, drawing valuable insights to inform organizational strategies.

Value-based Selling-Skilled

• Tailor solutions and sales messages to meet customer needs confidently and credibly

Foundational Skills

• Building Relationships-Advanced
  • Establish relationships characterized by high acceptance, cooperation, and mutual respect

Collaborating-Advanced

• Work together to achieve common goals by sharing ideas and thinking productively and efficiently

Problem Solving-Skilled

• Identify the crux of issues and build workable solutions, making reasoned decisions based on analysis

Data Savvy-Skilled

• Use business-related data to generate solutions, employing statistical or spreadsheeting skills

Analytical Reasoning-Skilled

• Use logic and mathematics to break down information and propose solutions

Improves Results-Skilled

• Improve results by placing a strong emphasis on quality and efficiency, embodying the notion that "how" we do something is as important as "what" we achieve.

Customer Excellence-Advanced

• Consistently exceed expectations by excelling in your field, showing empathy, and demonstrating respect

Impact Driven-Skilled

• Achieve outstanding results with speed, passion, and expertise

Communicate with Impact-Advanced

• Work collaboratively and influence others to gain support and drive best results

Adaptability-Advanced

• Stay relevant by emphasizing your approach, skills, and behaviors, being flexible and accountable in your role

Big Picture Focused-Skilled

• Understand how your role advances SoftwareOne's goals, anticipating opportunities and embracing challenges

Transformation Agility-Skilled

• Apply a growth mindset supported by continuous learning and innovation

• Full-time work rights in Australia
• Location: Perth, Melbourne or Sydney (Ability to commute to our local office twice a week)
• Minimum 2 years+ enterprise experience with Microsoft volume licensing programs
• Preferred to have the M365 and or Azure fundamentals certification

• Full-time work rights in Australia
• Location: Perth, Melbourne or Sydney (Ability to commute to our local office twice a week)
• Minimum 2 years+ enterprise experience with Microsoft volume licensing programs
• Preferred to have the M365 and or Azure fundamentals certification

What Makes This Opportunity Unique

SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions. We empower companies to transform their businesses by helping them manage and optimize their software and cloud investments. We are currently seeking a dedicated and knowledgeable Software Licensing Specialist to join our team…

This role involves ensuring compliance with licensing agreements, optimizing software usage, and providing guidance on licensing strategies.

Job Responsibilities

• Provide expert mentorship on all Microsoft purchasing motion.
• Manage and maintain software licensing agreements ensuring flawless accuracy in pricing, volumetrics as well as compliance with terms and conditions.
  • Support regular audits to ensure proper usage and distribution of software licenses.
  • Collaborate with IT and procurement teams to optimize software licensing costs and usage.
  • Collaborate closely with Account Managers, Solution Specialists, and other cross-functional departments to provide guidance and support on software licensing issues and best practices.
  • Stay up-to-date with changes in software licensing policies and regulations.
  • Assist in the negotiation and renewal of software licensing agreements.
  • Follow the Microsoft T-36 framework throughout the customer's agreement lifecycle, including Quarterly Business Reviews, True-up, anniversary processes, and road mapping.
  • Uncover and develop opportunities within our customer base that align with our GTM strategy
  • Attend internal/external customer calls and co-present with the sales team as a subject matter expert
  • Develop and maintain active customer account plans to improve opportunities and increase gross profit attainment
    • Aid in resolving issues and addressing concerns in collaboration with customers, software vendors, and internal teams.
    • Assist with customer setup and onboarding with SoftwareOne and Vendors as required

Functional Skills

• Proven experience with Microsoft volume licensing agreements.

Strong understanding of software licensing models and agreements.

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Commercial Awareness-Advanced

• Provide customers with a beneficial perspective on industry trends and their own business, understanding SoftwareOne's selling framework

Process & System Management-Skilled

• Apply standard methodologies, bringing to bear repeatable and scalable processes and systems throughout the customer lifecycle.

Financial Forecasting-Skilled

• Analyze build of materials against incentive levers to accurately forecast and improve incentive returns

Customer Intelligence-Advanced

• Apply data to gain a better understanding of customers and cultivate stronger relationships, drawing valuable insights to inform organizational strategies.

Value-based Selling-Skilled

• Tailor solutions and sales messages to meet customer needs confidently and credibly

Foundational Skills

• Building Relationships-Advanced
  • Establish relationships characterized by high acceptance, cooperation, and mutual respect

Collaborating-Advanced

• Work together to achieve common goals by sharing ideas and thinking productively and efficiently

Problem Solving-Skilled

• Identify the crux of issues and build workable solutions, making reasoned decisions based on analysis

Data Savvy-Skilled

• Use business-related data to generate solutions, employing statistical or spreadsheeting skills

Analytical Reasoning-Skilled

• Use logic and mathematics to break down information and propose solutions

Improves Results-Skilled

• Improve results by placing a strong emphasis on quality and efficiency, embodying the notion that "how" we do something is as important as "what" we achieve.

Customer Excellence-Advanced

• Consistently exceed expectations by excelling in your field, showing empathy, and demonstrating respect

Impact Driven-Skilled

• Achieve outstanding results with speed, passion, and expertise

Communicate with Impact-Advanced

• Work collaboratively and influence others to gain support and drive best results

Adaptability-Advanced

• Stay relevant by emphasizing your approach, skills, and behaviors, being flexible and accountable in your role

Big Picture Focused-Skilled

• Understand how your role advances SoftwareOne's goals, anticipating opportunities and embracing challenges

Transformation Agility-Skilled

• Apply a growth mindset supported by continuous learning and innovation