Claims Specialist
3 weeks ago
Role: Claims SME
Location: Melbourne preferred or Sydney
Hiring: Permanent Role
Company: Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY). We partner with clients to design and implement customized solutions to address complex business challenges and IT-enabled transformations.
Responsibilities- Lead and support the design of the target state for claims operations, aligning with business goals and regulatory requirements.
- Engage with stakeholders across all levels—from directors to business analysts—to ensure alignment and clarity on transformation objectives.
- Contribute to the development and communication of executive-level documentation, including roadmaps, priorities, and target state design.
- Provide market-leading insights into industry best practices, emerging trends, and innovative approaches to claims transformation.
- Shape requirements at epic and feature levels, ensuring business value and feasibility are well-articulated.
- Offer strategic input on business value realization and the change effort required for successful implementation.
- Deep expertise in health insurance, with strong business acumen and operational understanding.
- Proven experience in claims operations, particularly in designing and implementing future-state models.
- Exceptional communication skills, with the ability to influence and engage executive and business-facing stakeholders.
- Familiarity with Australian health insurance regulations (highly valued but not mandatory).
- Exposure to Pega Smart Claims Engine or similar platforms (optional but advantageous).
We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. Infosys Consulting provides a global culture that embraces diversity, with a cooperative work environment and training opportunities.
Seniority level- Mid-Senior level
- Full-time
- Consulting
- Business Consulting and Services
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