Customer Service Officer
4 weeks ago
Join A&L Windows & Doors, part of the VENTORA Group, and support our builder clients in a fast-paced, hands-on role. You'll be the key link between our operations and customers—on the phone, via email, and occasionally on-site.
What You'll Do- Schedule deliveries, services, and maintenance jobs
- Process quotes and orders with accuracy
- Respond to high volumes of emails and calls daily
- Visit builder sites and offices to maintain strong relationships
- Confident, professional presentation and communication
- Comfortable speaking with builders and supervisors
- Strong attention to detail and ability to multitask
- Resilience in a fast-paced, high-volume environment
- Willingness to learn and grow into a long-term career
- SAP experience (a plus, not essential)
- Rostered day off each month
- Paid birthday leave—even on weekends
- Guaranteed Christmas leave
- Staff discounts + Flare benefits
- Career development & cross-training
- Employee Assistance Program
- Referral bonuses
If you're ready to build a career and thrive in a busy, team-focused role, we'd love to hear from you.
Applicants must have the right to work in Australia and pass pre-employment checks.
No agency contact unless requested by our Talent Acquisition Team.
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