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Fulfilment Operations Coordinator
1 month ago
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
Working at IKEA has its benefits and rewards:
• $29.71 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
This role is Permanent, Full-time, 76hrs/fortnight.
• Applications close Thursday 14 August 2025.
• This role requires availability to work 7am – 9:30pm. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
• The recruitment process for this role requires a pre-employment check, including a National Police Check for final candidates.
ABOUT THIS WORK AREA
As a Fulfilment Operations Coordinator your responsibilities will include:
• Supporting the team in warehouse in planning and performing tasks such as forklift operations, picking, packing, unloading, loading and replenishment of goods and customer orders, always with a customer-centric mindset.
• Supervising the daily warehouse operation, assigning tasks and breaks, and providing feedback on performance, all to contribute to a high-performing team.
• Supporting excellence in operations and a high level of goods presentation,
• Contributing to the implementation and achievement of the Fulfilment Operations goals in your work area.
• Maintaining a clean, organised, and safe environment throughout your area of responsibility.
• Ensuring compliance with all safety requirements, Standard Operating Procedures (SOPs), always securing a safe environment for customers and co-workers.
• Facilitating onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department.
As a Fulfilment Operations Coordinator you are/have:
• Experience working in a warehouse environment, along with a current, valid forklift license will be highly regarded.
• Strong attention to detail and an efficiency mindset. You thrive on processes and love to continuously improve.
• Enthusiastic about teamwork and motivating people, with experience supporting the daily operations, coordinating breaks, and delegating tasks.
• A strong advocate for a safe working environment, ensuring that hazards are identified and removed.
• Strong communication skills and co-creating a great customer experience.
• Energised by continuous learning and self-development with a renew & improve mindset.
• Proficient computer skills and an ability to learn and support others with relevant systems, solutions, and tools.
We need people like you
At IKEA, work is so much more than a job. Come join us
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