Fulfilment Operations Coordinator

3 weeks ago

Sydney, New South Wales, Australia IKEA Full time
Fulfilment Operations Coordinator - Full Time

Join to apply for the Fulfilment Operations Coordinator - Full Time role at IKEA.

Overview

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Benefits
  • $29.71 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
  • 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional Information
  • This role is Permanent, Full-time, 76hrs/fortnight.
  • Applications close Sunday 7 September 2025.
  • This role requires availability to work 7am – 9:30pm. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
  • The recruitment process for this role requires a pre-employment check, including a National Police Check for final candidates.
Responsibilities
  • Supporting the team in the warehouse in planning and performing tasks such as forklift operations, picking, packing, unloading, loading and replenishment of goods and customer orders, always with a customer-centric mindset.
  • Supervising the daily warehouse operation, assigning tasks and breaks, and providing feedback on performance, all to contribute to a high-performing team.
  • Supporting excellence in operations and a high level of goods presentation.
  • Contributing to the implementation and achievement of the Fulfilment Operations goals in your work area.
  • Maintaining a clean, organised, and safe environment throughout your area of responsibility.
  • Ensuring compliance with all safety requirements, Standard Operating Procedures (SOPs), always securing a safe environment for customers and co-workers.
  • Facilitating onboarding training and on-the-floor co-worker support to secure competence and the achievement of learning goals within the department.
Qualifications
  • Experience working in a warehouse environment, along with a current, valid forklift license will be highly regarded.
  • Strong attention to detail and an efficiency mindset. You thrive on processes and love to continuously improve.
  • Enthusiastic about teamwork and motivating people, with experience supporting the daily operations, coordinating breaks, and delegating tasks.
  • A strong advocate for a safe working environment, ensuring that hazards are identified and removed.
  • Strong communication skills and co-creating a great customer experience.
  • Energised by continuous learning and self-development with a renew & improve mindset.
  • Proficient computer skills and an ability to learn and support others with relevant systems, solutions, and tools.
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