Sales Operations Specialist

3 weeks ago


Sydney, New South Wales, Australia Ofload Full time

About Ofload and Our Mission

FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $68 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.

At Ofload, we're changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we're driving smarter, greener, and more efficient operations that benefit businesses and the environment.

This isn't just logistics—it's FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone's lives.

Why Join Ofload?

Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.

We've raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we've been recognised for our innovation and culture:

  • Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform
  • Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction

At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you're ready to be part of an ambitious team reshaping the freight future, we want to hear from you.

About the role:

As a Sales Operations Specialist, you will play a foundational role in supporting our commercial operations and learning how high-performing go-to-market teams function.

This role is designed for early-career professionals who are eager to develop their skills at the intersection of sales strategy, operations, and analytics. You'll contribute to building the systems and processes that enable our Sales, Marketing, and Customer Success teams to work smarter, helping them make informed decisions, operate efficiently, and drive growth. It's a hands-on opportunity to gain exposure to real-world business challenges, improve commercial visibility, and contribute to scalable, predictable revenue outcomes from day one.

What you'll do:

  • Support the creation and maintenance of revenue forecasts and pipeline reports, ensuring accurate data and meaningful insights
  • Help track and analyse key revenue and go-to-market (GTM) metrics, including lead conversion, sales velocity, and churn
  • Assist in managing and improving RevOps systems and tools, such as HubSpot, to drive operational efficiency
  • Work closely with Sales, Marketing, Customer Success, Finance, and Product teams to align data, streamline processes, and contribute to revenue growth strategies
  • Support territory planning, sales quota monitoring, and compensation tracking
  • Contribute to monthly performance reports and board-level business updates
  • Conduct ad-hoc analysis to inform strategic decisions and identify opportunities for business growth

Qualifications and Skills:

  • Recent Graduate in Business, Commerce Maths, or related field
  • Analytical Thinking: Strong ability to interpret data, identify trends, and generate actionable insights
  • Commercial Acumen: Understands the end-to-end revenue engines and how data influences business outcomes
  • Tech-Savvy: Excel and modelling skills & quickly adapts to new tools and systems (especially CRM and BI tools) and uses them effectively
  • Attention to Detail: Maintains high standards for data accuracy and process consistency
  • Communication: Clearly presents findings and ideas to both technical and non-technical stakeholders
  • Collaboration: Works well across teams, building trust with sales, marketing, and customer teams
  • Initiative: Proactive in identifying problems and recommending solutions without being prompted
  • Time Management: Effectively prioritises multiple tasks and deadlines in a fast-paced environment

At Ofload we prioritise impact, aptitude and passion, so we'd encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

More than a job We look after you through:

  • Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
  • Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and
  • Our annual Summer Camp offsite

Office Benefits:

  • Weekly catered breakfast, monthly team lunch and a number of delicious snacks
  • Morning brew of your choice at our local cafe
  • Quarterly celebrations and team events;
  • Table tennis, board games and an office library
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