Client Manager

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We're a 28-year-old Chartered Accounting and management consulting practice that punches above its weight on tech, advisory work and client service. If you want to combine solid compliance training with exposure to dashboards, data-analytics and cloud solutions, you'll fit right in.

The Opportunity

As part of our next growth phase, we're appointing a Client Manager to own a portfolio of business clients. You'll be the first call for clients, set the plan for each engagement, review work produced by the team, and drive outcomes across compliance, management reporting and practical advisory.

What "good" looks like here: you keep jobs moving, build trust through clear and timely communication, and consistently deliver high-quality work that gives clients confidence in every interaction.

Key Responsibilities

• Be the day-to-day advisor for a portfolio of SME clients; run planning calls, scope work, and set expectations
• Review year-end financial statements, income tax returns and BAS/IAS prepared by the team; resolve complex issues and sign off quality
• Lead delivery of monthly/quarterly management reports, 3-way forecasts, cashflow insights and practical recommendations
• Coach juniors and seniors, give timely review notes, and contribute to training and process improvements
• Coordinate with the ATO, ASIC and external advisors to progress outcomes and close out queries

Qualifications, Experience & Attributes

• 7+ years in business services/tax with demonstrable client facing experience
• Strong working knowledge of Xero; confident with Excel and cloud tools.
• Sharp reviewer: you can explain the why behind your review notes and help the team learn
• Commercial mindset: comfortable discussing scope, fixed fees vs time-cost, and managing WIP/recoverability
• Clear written and verbal communicator who builds trust quickly with clients

We pride ourselves on being a trusted and respected Chartered Accounting and management consulting firm. Our commitment to delivering exceptional business advisory and compliance services is matched by our dedication to fostering a healthy work-life balance.

Our people are our greatest asset, and we cultivate a supportive and inclusive environment where diverse talents can thrive.

At Jaquillard Minns, our employees enjoy a wide variety of benefits and perks, including:

• A collaborative and supportive work environment
• Competitive salary package
• Overseas team bonding trips
• Employee assistance programs (EAP)

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionSales and Business Development
• IndustriesAccounting

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