Facilities Coordinator

• 1x Temp Full-Time until 30 September 2027
• SNSW Grade 7/8 ($105,986 - $124,957 plus super)
• Locations: Haymarket, Parramatta - travel required from time to time – Hybrid Role

About the role:

The Service NSW property portfolio comprises over 120 sites across NSW including greater Sydney, rural and regional locations. Working closely with three Facilities Managers and another Facilities Coordinator you will coordinate and support the smooth management and operation of facilities team including work orders, shared facilities inbox, maintenance of premises, infrastructure, and other resources to facilitate the efficient delivery of business operations and services to agreed standards.

Travel to various locations may be required from time to time so you must have a current driver's licence. You may also be required to work out of hours and participate in the after hours on-call roster.

Key Accountabilities

• Manage maintenance requests – log, track, and coordinate repairs, maintenance, and repairs for quick issue resolution.
• Assist with contract management – support with scheduling and overseeing contractors for maintenance tasks, including proactive, planned and reactive work.
• Daily Operations - Ensure daily operations run smoothly, with works completed in appropriate timeframes and to priority.
• Communicate with stakeholders – keep staff and customers informed about works that may impact their environment and operations.
• Support safety protocols – assist with WHS obligations, manage access control, and ensure compliance with policies and regulations.

About you:

• Demonstrated experience in a similar role in facilities management and coordination.
• Strong organisational and problem-solving skills, with the ability to prioritise competing demands.
• Confidence working with contractors, suppliers, and stakeholders.
• A good understanding of building maintenance, safety, and compliance requirements.
• Excellent communication skills and a customer-focused mindset.
• The ability to work independently as well as part of a team.
• Proficiency in Microsoft Office and experience with work order or facilities management systems.

Why work for us?

There are lots of reasons why a role with us is rewarding - working with us gives you:

• The opportunity for meaningful work that matters to all of us in NSW
• We have a hybrid work model (in-office and from home) with opportunity for flexible or condensed hours, with our offices always open to you balancing flexibility and connection
• Flexible leave so you can recharge and make time for what counts
• Much more than just a job, you can build a career here
• Access to health and well-being programs including Fitness Passport

We can't wait to meet you

If this role sounds like you, you can apply by clicking the button 'Apply Online' below - it's a simple online process. Please attach your resume and a cover letter as well.

Salary Grade 7/8, with the base salary for this role starting at $105,986 base plus superannuation

Closing Date: Friday 12 September 2025 at 9:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact tiffany.martin@customerservice.nsw.gov.au or 02 9494 8351.

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