Customer Banking Specialist

2 weeks ago

Katanning, Australia Commonwealth Bank Full time
  • You're a passionate customer service professional
  • We are enhancing the financial wellbeing for our customers
  • Together we're delivering outstanding customer experiences

You will be joining one of our Multi Channel Branches

What is a Multi Channel Branch?

  • Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
  • After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. More specifically, you will:

  • Assist customers with general banking transactions, answering questions and queries
  • Build a personal connection with customers through meaningful conversations face to face and through our direct channels
  • Work with customers to use our in-branch technology and digital banking options
  • Complete Financial Health Checks to assess customers' financial needs
  • Process applications for personal loans, credit cards and associated products
  • Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
  • Be provided with continuous training and development to support your career aspirations

We're interested in hearing from people who have:

  • A passion for delivering outstanding customer service with every interaction
  • The ability to have great conversations and confidence to ask challenging questions
  • Problem solving attitude and curiosity in finding the right solutions
  • An open approach to learning new things and goal oriented
  • An ability to work collaboratively as a team to deliver a seamless customer experience

Don't wait, apply today

Aboriginal &/or Torres Strait Islander people encouraged to apply

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 08/09/2025
#J-18808-Ljbffr

  • Customer Banking Specialist

    5 days ago

    Katanning, Australia Commonwealth Bank Full time

    This is a Customer Banking Specialist - Katanning (Full Time) role with Commonwealth Bank based in Katanning, WA, AU == Commonwealth Bank ==Role Seniority - juniorMore about the Customer Banking Specialist - Katanning (Full Time) role at Commonwealth BankYou're a passionate customer service professional   We are enhancing the financial wellbeing for...

  • Customer Banking Specialist

    2 weeks ago

    Katanning, Australia Commonwealth Bank Full time

    You're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer experiencesYou will be joining one of our Multi Channel BranchesWhat is a Multi Channel Branch?Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday...

  • Customer Banking Specialist

    3 days ago

    Katanning, Australia Commonwealth Bank of Australia Full time $60,000 - $80,000 per year

    You're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer experiences You will be joining one of our Multi Channel BranchesWhat is a Multi Channel Branch?Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday...

  • Customer Banking Specialist

    2 days ago

    Katanning, Australia Commonwealth Bank Full time

    You're a passionate customer service professional We are enhancing the financial wellbeing for our customers Together we're delivering outstanding customer experiencesYou will be joining one of our Multi Channel Branches What is a Multi Channel Branch?Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday...

  • Personal Banking Liaison

    2 weeks ago

    Katanning, Australia beBeeCustomerSupport Full time $60,000 - $99,000

    Key Role in Delivering Outstanding Customer ExperiencesThis is a pivotal position within our Multi Channel Branch team at Commonwealth Bank, where you will be instrumental in enhancing the financial wellbeing of our customers.You will play a key role in delivering exceptional customer experiences by assisting with general banking transactions, answering...

  • Customer Experience Specialist

    4 days ago

    Katanning, Australia beBeeCustomer Full time $65,800 - $106,800

    Transform Customer OutcomesYou will be joining a dynamic team, where you will have the opportunity to enhance financial wellbeing for customers.Support customers with banking transactions, answering questions and queries.BUILD RELATIONSHIPS WITH CUSTOMERS through meaningful conversations face to face and through our direct channels.Work with customers to...

  • Financial Wellbeing Specialist

    1 week ago

    Katanning, Australia beBeeRelationship Full time $90,000 - $120,000

    Customer Banking SpecialistWe are committed to delivering exceptional customer experiences that enhance the financial wellbeing of our customers. The ideal candidate will be joining one of our Multi Channel Branches, where they will work together with our team to deliver a seamless banking experience for over 10 million personal and small business...

  • Financial Relationship Manager

    5 days ago

    Katanning, Australia beBeeCustomer Full time $73,393 - $116,141

    Customer Banking Specialist Job DescriptionWe are seeking a skilled Customer Banking Specialist to join our team. The ideal candidate will have a passion for delivering outstanding customer service with every interaction.In this role, you will work with customers to utilize in-branch technology and digital banking options. You will also assist customers with...

  • Finance Service Professional

    6 days ago

    Katanning, Australia beBeeCustomerService Full time $90,000 - $120,000

    Customer Banking Specialist Job DescriptionWe are seeking a dedicated customer service professional to excel in our team. As a Customer Banking Specialist, you will be responsible for delivering exceptional customer experiences and enhancing the financial well-being of our customers.Key Responsibilities:Provide top-notch customer support with banking...

  • Financial Service Professional

    6 days ago

    Katanning, Australia beBeeCustomer Full time $63,000 - $87,000

    Delivering exceptional customer service is at the forefront of this role.Job OverviewWe are seeking a skilled Banking Specialist to provide outstanding customer experiences and ensure seamless banking services.