Membership and Partnership Manager

About The Role

In this role, you will lead initiatives to increase revenue opportunities by driving engagement, service delivery, retention, and growth across our membership and corporate partnership programs. You will provide leadership and guidance to the Membership and Partnerships team, while working closely with the broader tourism unit to refine and clearly communicate the value proposition for businesses choosing to be part of our organisation.

Work type Full time, ongoing

Classification: Band 8 Commencing at $122,040 pa plus super

Key responsibilities include:

• Proven ability to develop and maintain strong relationships with tourism industry stakeholders to drive membership engagement, retention, and growth.
• Demonstrated leadership experience in managing and motivating teams, fostering an inclusive, customer-focused, and results-driven culture.
• Experience delivering strategic membership and corporate partnership programs, with a focus on revenue growth and value creation.
• Strong collaboration and communication skills, with the ability to represent TGGB, engage stakeholders, and contribute to Board-level discussions.
• Well-developed business development and sales capability to increase industry participation and generate sustainable revenue streams.
• High-level organisational and analytical skills, including implementing systems, tracking performance data, and driving continuous improvement.
  
  

About You

We are looking for someone with relevant qualifications or experience in tourism, business, sales or marketing, and proven leadership skills. You will bring strong people management, communication and negotiation abilities, with the capacity to build partnerships and drive results.

Essential Skills and Experience:

• A tertiary qualification in tourism, business or communications.
• Demonstrated experience in mid-level management and/or leadership roles.
• Well-developed writing, presentation, and negotiation skills for dedicated sales activity.
• Well-developed problem solving and stakeholder management skills with the ability to build valued partnerships.
• Ability to identify, implement, monitor and report on business improvement systems, such as Customer Relationship Management platforms.
• Ability to manage the design and implementation of sponsorship packages, including monitoring deliverables and reporting on outcomes.
• Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).
• Current Working with Children Card (employee).
  
  

If this sounds like the role for you, then click apply now

Child Safety Responsibilities

We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy .

Diversity and Inclusion

At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City

From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you're ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Tracy Carter | Executive Director Tourism – Greater Geelong & The Bellarine | tcarter@tourismgeelongbellarine.com.au or 0422 426 125

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

To obtain a copy of the position description, please visit https://www.geelongaustralia.com.au/employment/default.aspx
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