Administration Officer
4 weeks ago
Administration Officer - Reliever role in the Division of Medicine at Princess Alexandra Hospital (PAH). This temporary full-time position supports patients, staff, and visitors, coordinates appointments, and helps ensure smooth hospital operations. Start-time and duration: 3 months full-time. The opportunity to develop administrative skills in a dynamic healthcare environment.
Responsibilities- Respond to general inquiries via phone, email, and in person in a timely manner.
- Act as the primary contact for the department, managing message transfers and visitor assistance.
- Record and update patient demographic information in hospital systems.
- Coordinate patient appointments, admissions, discharges, and transfers.
- Customer-focused, organized, and able to communicate clearly with a variety of stakeholders.
- Ability to manage multiple tasks efficiently with attention to detail and quality.
- Strong customer service and communication skills.
- Proficient in Microsoft Office and hospital information systems (HBCIS, ieMR, S4HANA, BEMS).
- Flexible to work early mornings, late evenings, and weekends as required.
- Experience in hospital administration or healthcare environments.
- Opportunities for learning and career development within Queensland's public health system, with generous leave entitlements and salary packaging options.
- Access to professional development allowances, study and research assistance, and employee wellness programs.
The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in major adult specialties, serving Brisbane's southern suburbs across emergency, medical, mental health, and surgical services. PAH is recognised for trauma management and organ transplants and hosts the Translational Research Institute (TRI) and a Clinical Research Facility for trials in a safe clinical environment. The hospital is expanding to enhance care with new beds and facilities planned to open by 2027.
ValuesIntegrity | Compassion | Accountability | Respect | Engagement | Excellence. We celebrate diversity and encourage applicants from all genders, ethnicities, ages, abilities, languages, sexual orientations, and family responsibilities.
We are Metro South Health — the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim, operating five major hospitals and a range of services. We are bold, innovative, collaborative, and we strive to save and improve lives.
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