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Client Services Officer Relieving

4 weeks ago

Dubbo, New South Wales, Australia NSW Department of Communities and Justice Full time
  • Dubbo (The successful candidate can be based at Dubbo).
  • Ongoing – Full Time (35 HPW)
  • Clerk Grade 1/2, base salary ($75,728 - $82,329), plus employer's contribution to superannuation and annual leave loading

Your role

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.

You will assist with the effective operation of Court rooms, perform administrative services to meet statutory obligations and deliver high quality professional services to clients.

Your knowledge and confidence with core office software applications or other technology will see you succeed in this role.

What You'll Do

As part of the Court Services Team, you will liaise effectively with a wide range of stakeholders, provide high quality support to customers on the counter, telephone and via email, using computer systems to enter data accurately.

You will also ….
  • Forsee the requirements of the judiciary and other key stakeholders in the courtroom environment to provide a timely and effective response
  • Provide a high level of clerical and administrative support to the court and registry
  • Support the effective execution of improved work practices
  • Have the ability to adapt quickly to working in different jurisdictions and teams

What We're Looking For
  • Candidates must hold a valid Australian Driver's Licence
  • The successful candidate(s) must be willing to travel to other locations within the hub, this may include overnight stays.
  • A departmental motor vehicle will be provided when available and the appropriate allowances paid for travel.

What We Offer

We offer a variety of benefits, including:
  • A challenging and rewarding career
  • Flexible, autonomous work environment
  • Competitive pay and conditions
  • Training and development opportunities to build and maintain capabilities
  • Health & Wellbeing and Employee Assistance Programs.

Download the Role Description

Information about accepting a role with Court Services and the potential hazards.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Courts and Tribunal Services manage and support the largest court and tribunal network in the country. There are 164 courts and tribunals throughout NSW, many in regional and rural areas.

Please note that the role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.

Are you ready to join us?

Click Apply, Attach An Up-to-date Résumé (maximum 5 Pages) a Cover Letter (maximum 2 Pages) Addressing The Below Targeted Question
  • Tell me about a situation in which a peer or team member disagreed with your ideas or actions. How did you handle the situation?

Applications close 31/08/2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact Anisa Duggan – anisa.duggan@justice.nsw.gov.au or 02 68857601

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Maren Heldt | Talent Acquisition Officer on 0447 683 014 or via maren.heldt@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

If you've got a question about applying or require an adjustment in the recruitment process, you can email the recruiter

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
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