Assistant Manager, Operations

Job Title and Location

Assistant Manager, Operations | North Sydney (Sun–Thu, 38hr/wk)

Overview

Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and an equitable, inclusive, growth‑focused environment for our people.

Beyond the Paycheck (Benefits & Perks) Our total rewards program supports you to achieve your goals and enjoy what you love, including competitive base pay, team-based bonus, paid time off, employee discounts, fitness/yoga classes, parenthood top‑up, and personal and professional development programs. Availability of benefits may vary by location and employment type, and may be changed at any time without notice.

Job Summary

The Assistant Manager, Operations is part of the store leadership team and ensures the business runs smoothly. Reporting to the Store Manager, the role oversees operating levers (financials, P&L, budget, expenses, and cash), executes operations projects, and maintains inventory, supplies, vendor relationships, technology, and facilities. This role writes the store's weekly schedule, leads the floor to deliver a high‑quality guest experience, and handles people‑related actions (including payroll, time off, and documentation).

Core Responsibilities

• Implement the Store Manager's Operations strategy and cascade to team members using independent judgment.
• Plan, prepare, and manage team member schedules, considering labor requirements, availability, safety requirements, inventory deliveries, and budget to maintain efficient operations.
• Manage the budget and analyze business data and metrics (e.g., P&L, expenses) to inform planning (quarterly business reviews, sales planning) and drive results.
• Monitor progress against financial goals (daily, weekly, monthly, quarterly) to evaluate sales and inform strategy, including pricing targets for outlet stores.
• Sustain operational excellence by ensuring inventory accuracy and scheduling labor to execute product operations efficiently.
• Oversee and monitor execution of market-relevant omnichannel programs (e.g., buy online/pickup in store, ship from store) per company standards.
• Execute company‑level directives, projects, and initiatives focused on operations.
• Foster an inclusive, respectful team environment that values differences and supports a productive and engaging experience for all team members.
• Perform people‑related actions to update personnel information, including payroll, time off approvals, shift swaps, and job changes/transfers within required timeframes.
• Lead from the floor to assess and fulfill the needs of the business, team, and guests.
• Inform other store leaders of projected team growth needs to build a strong, diverse team based on operational trends and results.
• Actively monitor product levels and coordinate accurate inventory receiving and processing to sustain operational excellence.

Job Requirements

• Must be legally authorized to work in the country where the store is located.
• Must have reliable transportation to travel to assigned store.

Schedule/Availability

• Full‑time position, 38 hours per week.
• Rostered schedule based on store needs; shifts typically include mornings, afternoons, evenings, weekends, and holidays.
• Occasional early mornings or late nights/overnights may be required; attendance at evening inventory shifts may be necessary.

Experience

• 1 year of experience managing business operations and administration, including scheduling and managing designated labor hours and leading projects or processes.

Job Assets (Nice to Have)

• Education: High school diploma, equivalent, or above.
• Experience: 1 year retail or sales management; 1 year recruiting, hiring, or training employees.

What We Look For

Inclusion & Diversity: Creates/supports an inclusive environment that values differences.

Integrity: Behaves honestly, fairly, and ethically.

Adaptability/Agility: Navigates uncertainty, changes priorities in a fast‑paced environment, recovers quickly from setbacks.

Leadership: Leads, influences, and inspires others; motivates, empowers, and develops people.

Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives.

Decision Making / Problem Solving: Identifies opportunities, evaluates alternatives, and makes timely decisions.

Strategic Thinking: Considers long‑term implications; aligns decisions with company strategy and values. Business Acumen: Understands and addresses business information (P&L, budgets, forecasts, retail strategy). Interactive Communication: Communicates effectively with others.

Work Context

• Work occurs in a store environment with bright lights and music; may involve standing or moving for extended periods.
• Work is performed as part of a team or independently, often using a computer or other devices.
• Occasional lifting of up to 30 lbs (13.6 kg) may be required.

Applicants progressing to interview will be contacted by a Manager or People & Culture team member. If reasonable accommodation is needed to perform essential duties, please discuss with the Manager or People and Culture when arranging the interview. Only applicants under consideration will be contacted. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy, or any other protected status. Reasonable accommodation is available for qualified individuals with disabilities upon request. This policy applies to recruitment, compensation, benefits, discipline, transfers, termination, and all other terms of employment. Management is responsible for implementing EEO policies, and all employees share in this responsibility.

#J-18808-Ljbffr

---