
Guest Relations Agent
3 weeks ago
Join to apply for the Guest Relations Agent | Sydney Tower Dining role at Trippas White Group
Guest Relations Agent | Sydney Tower Dining3 days ago Be among the first 25 applicants
Join to apply for the Guest Relations Agent | Sydney Tower Dining role at Trippas White Group
Do you have a love for the hospitality industry, provide outstanding customer service and be a true professional?
We are currently seeking casual positions of Guest Services Agent member to join our team, who are engaged on an as-needed basis and provides for flexibility when rostering. Reporting to the Gallery Manager, your main responsibility will be to welcome guests, assist with face to face enquiries, reservations and check-ins for the busy restaurant and event venues at Sydney Tower Dining. You must be a true representative of this fantastic attraction and restaurant destination. First impressions are very important so we are looking for a bubbly personality and strong customer service experience.
Key Responsibilities
- Greet and check in guests to the appropriate dining venue
- Process payments accurately and efficiently
- Stay informed on current offers, promotions, and venue details
- Collaborate closely with the team to ensure smooth guest flow
- Provide support and solutions in guest service situations
- Maintain an organised and professional front desk area
- Strong customer service skills with a friendly and approachable manner
- Ability to work effectively in a high-pressure, fast-paced environment
- Excellent problem-solving abilities and a proactive attitude
- Proficiency in computer systems including Microsoft Excel
- A reliable team player with strong communication skills
- Valid NSW Responsible Service of Alcohol (RSA) Certificate
- Work in a unique and iconic Sydney location
- Be part of a passionate, supportive, and dynamic hospitality team
- Opportunities for growth and development in a premium dining environment
Apply now and help us create unforgettable experiences at Sydney Tower Dining.
Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.
Apply NowSeniority level
- Seniority levelEntry level
- Employment typeFull-time
- Job functionManagement and Manufacturing
- IndustriesHospitality
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