Guest Relations Agent

4 days ago

Sydney, New South Wales, Australia Trippas White Group Full time
Do you have a love for the hospitality industry, provide outstanding customer service and be a true professional?

We are currently seeking casual positions of Guest Services Agent member to join our team, who are engaged on an as-needed basis and provides for flexibility when rostering. Reporting to the Gallery Manager, your main responsibility will be to welcome guests, assist with face to face enquiries, reservations and check-ins for the busy restaurant and event venues at Sydney Tower Dining. You must be a true representative of this fantastic attraction and restaurant destination. First impressions are very important so we are looking for a bubbly personality and strong customer service experience.

Key Responsibilities
  • Greet and check in guests to the appropriate dining venue
  • Process payments accurately and efficiently
  • Stay informed on current offers, promotions, and venue details
  • Collaborate closely with the team to ensure smooth guest flow
  • Provide support and solutions in guest service situations
  • Maintain an organised and professional front desk area

What We're Looking For
  • Strong customer service skills with a friendly and approachable manner
  • Ability to work effectively in a high-pressure, fast-paced environment
  • Excellent problem-solving abilities and a proactive attitude
  • Proficiency in computer systems including Microsoft Excel
  • A reliable team player with strong communication skills

Requirements
  • Valid NSW Responsible Service of Alcohol (RSA) Certificate

Why Join Us?
  • Work in a unique and iconic Sydney location
  • Be part of a passionate, supportive, and dynamic hospitality team
  • Opportunities for growth and development in a premium dining environment

If you're ready to bring energy and professionalism to a role where no two days are the same, we'd love to hear from you.

Apply now and help us create unforgettable experiences at Sydney Tower Dining.

Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.

Apply Now
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