Guest Service Agent

Guest Service Agent | Full Time and Part Time Join to apply for the Guest Service Agent | Full Time and Part Time role at IHG Hotels & Resorts Guest Service Agent | Full Time and Part Time Join to apply for the Guest Service Agent | Full Time and Part Time role at IHG Hotels & Resorts As a Guest Service Agent, you will be the first point of contact for our guests, delivering exceptional customer service and ensuring a seamless check-in and check-out experience.
Whether you're looking for full-time stability or part-time flexibility, if you have a passion for hospitality and love creating memorable experiences for guests, we'd love to hear from youYour responsibilities will include: Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests' needs to anticipate requests and offer tailored recommendations Being our guests' trusted contact – helping with everything from bill issues to restaurant recommendations What We need from you: Minimum 6 months experience in a guest services role Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment A positive attitude and passion for delivering exceptional guest experiences Flexibility to work a variety of shifts, including mornings, evenings, weekends, and public holidays What you can expect from us: Opportunities for career growth within Crowne Plaza and IHG Hotels & Resorts Training and development to enhance your skills A supportive and inclusive team environment Staff discounts on accommodation, dining, and more We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
Seniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Other Industries Hospitality Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x Get notified about new Guest Service Representative jobs in Sydney, New South Wales, Australia.
Sydney, New South Wales, Australia 3 weeks ago Surry Hills, New South Wales, Australia 3 weeks ago Sydney, New South Wales, Australia 2 weeks ago Guest Service Agent All Rounder (Part Time)Sydney, New South Wales, Australia 2 days ago Sydney, New South Wales, Australia 1 month ago Sydney, New South Wales, Australia 3 months ago Customer Service Representative (Superannuation)Customer Service Representative - 12 months contract Mcmahons Point, New South Wales, Australia 2 weeks ago Sydney, New South Wales, Australia 2 weeks ago Sydney, New South Wales, Australia 2 days ago Millers Point, New South Wales, Australia 1 month ago Sydney, New South Wales, Australia 3 weeks ago Sydney, New South Wales, Australia 1 day ago Sydney, New South Wales, Australia 6 days ago Sydney, New South Wales, Australia 8 hours ago Millers Point, New South Wales, Australia 5 days ago Frenchs Forest, New South Wales, Australia 1 month ago Revesby, New South Wales, Australia 2 weeks ago Customer Service Representative - Business Process Office Parramatta, New South Wales, Australia 1 week ago Customer Service Representative (Fixed term 12 Months)Customer Service Representative & Customs Classifier Sydney, New South Wales, Australia 3 weeks ago Parramatta, New South Wales, Australia 1 day ago Customer Service Representative & Export Coordinator Manly, New South Wales, Australia 1 day ago Arndell Park, New South Wales, Australia 1 month ago Customer Service and Outbound Sales Representative Pagewood, New South Wales, Australia 2 months ago Administration Officer Immunology and Allergy Diagnostic Services - REQ594010 Randwick, New South Wales, Australia 19 hours ago North Sydney, New South Wales, Australia 2 months ago We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

---