Operations Lead

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We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

Central Operations keeps our business moving. Our team supports, coaches, and empowers our retail teams across the country. We help them be at their best, so they can deliver the best experiences for our team members and customers every day.

About the role

Oversee the trade and promotion activations across our national store network with a focus on developing trade strategy, managing compliance and guidelines and driving communication across a diverse stakeholder group.

You will also:

• Act as the gatekeeper of all trade activations and instore marketing events, ensuring adherence to operating guardrails and strategic execution plans.
• Maintain accountability for ensuring trade plans align with broader business objectives while remaining operationally feasible for store execution
• Assist in developing off-Location monthly plans, weekly promotional ends, and range reviews, ensuring they align with broader strategic goals
• Maintain alignment between marketing, supply chain, commercial and operations teams to optimise execution feasibility.
  
  

About you and your skills

We're looking for an experienced retail leader with exposure to managing projects, strong communication skills and the ability operate in a fast paced, complex retail environment.

You will also have:

• Extensive store leadership experience or experience in a retail leadership role analysing store processes
• A successful track record of project management delivery in a national retail setting
• The ability to communicate and work cross functionally across multiple business units to deliver complex change
• Demonstrated resilience, able to raise competing demands with the lead and manager to ensure priorities are controlled and team commitments are delivered in a timely manner
• Experience working in a continuous improvement environment would be advantageous

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au

Job ID:160935

Employment Type:Full time

Salary match Number of applicants Skills match

Retail & Consumer Products More than 10,000 employees

We are proudly Coles

Coles Group is home to some of Australia's iconic and most trusted brands and is one of the biggest employers with 120,000 team members in every state and territory. Our workforce is diverse including groceries and liquor retail operations, online, manufacturing, cleaning and trolley services, drivers, supply chain, and commercial and corporate services.

Learn more about Coles Group

https://colescareers.com.au/au/en/culture

Find out more about careers at Coles Group

https://colescareers.com.au/au/en

Find out more about our Rewards and Benefits

https://colescareers.com.au/au/en/benefits

We are proudly Coles

Coles Group is home to some of Australia's iconic and most trusted brands and is one of the biggest employers with 120,000 team members in every state and territory. Our workforce is diverse including groceries and liquor retail operations, online, manufacturing, cleaning and trolley services, drivers, supply chain, and commercial and corporate services.

Learn more about Coles Group

https://colescareers.com.au/au/en/culture

Find out more about careers at Coles Group

https://colescareers.com.au/au/en

Find out more about our Rewards and Benefits

https://colescareers.com.au/au/en/benefits

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