Program Manager

Purpose of the role: We are looking for a dynamic Project Manager to lead technology projects in our insurance business. You will integrate project, manage cross-functional teams, and ensure timely delivery of solutions that meet business and customer needs. This role is key to enhancing our agility and competitiveness in insurance technology.

• Project Planning and Execution: Lead and deliver technology projects in insurance, aligning with business goals.
• Delivery Oversight: Ensure projects adhere to timelines and quality standards.
• Obstacle Removal: Address and resolve issues hindering team progress and project delivery.
• Stakeholder Management: Build and maintain relationships with stakeholders, ensuring clear communication and alignment.
• Resource Management: Coordinate resources to optimise productivity and meet project milestones.
• Risk Management: Identify and mitigate project risks and dependencies.
• Quality Assurance: Ensure high-quality software delivery, meeting industry standards and regulatory requirements.
• Continuous Improvement: Drive improvements through feedback, retrospectives, and metrics.
• Reporting and Metrics: Track project metrics and KPIs, provide status updates, and use data for decision-making.

• Bachelor's degree in Computer Science, IT, Business, or related field.
• Proven experience as a Project Manager, ideally in insurance or financial services.
• Strong knowledge of delivery methodologies (for example Scrum, Kanban) and transformation initiatives.
• Excellent communication, leadership, and stakeholder management skills.
• Understanding of technology delivery processes, including SDLC, DevOps, and release management.
• PMP, CSM, or similar certifications preferred.

• Location: Toowong — close to public transport, easy parking options, end of trip facilities (secure bike storage and showers), outdoor spaces and modern collaborative areas. Located at Toowong Village tower with views of the mountains and Brisbane River, 4 km from the city with access to retail, restaurants and other amenities.
• Be rewarded: We recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility: Options to work from home two days per week.
• Leave options: Volunteer days, an additional paid ME day, paid parental leave and the opportunity to purchase additional leave to cover big life events.
• Grow with us: Learning and professional development opportunities to suit everyone.
• Give back: The A and G Difference program gives you the power to change our community through volunteering, fundraising and donation opportunities for causes you are passionate about.
• Wellbeing: Mental health support and fitness discounts to help you stay well.
• Celebrate the wins: On-site events, family fun days and annual celebrations.
• Discounts: Discounts on insurance products and with retailers, hospitality providers and others across Australia.

Auto & General (A and G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with ING, Qantas, Virgin Money and Coles Insurance. We are excited about the future and we are always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer. If this sounds like you, apply today. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• We politely ask that you avoid making any approaches or sending unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industries: Insurance