Technical Service Manager

1 week ago

Brisbane, Queensland, Australia Inchcape Full time
Overview

Job Title: Technical Service Manager - Foton

Company: Foton

About the company: Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion, and long-term impact—empowering communities and embracing diversity to create a workplace where everyone belongs and thrives.

About the job: This role manages FOTON Aftersales technical service operations, ensuring dealer technicians are equipped to service vehicles to manufacturer standards. It also develops and delivers technical training for Foton's light trucks and LCVs, including internal combustion and future new energy vehicle (NEV) models.

Key responsibilities
  • Deliver face-to-face and virtual technical training for FOTON dealer technicians, including onboarding, diagnostics, and NEV systems.
  • Develop and update training content, assessments, and hands-on modules aligned with FOTON Global standards and emerging technologies.
  • Provide in-field technical support, coaching, and mentoring to technicians, including diagnosing and resolving product issues.
  • Monitor and analyse technical trends using systems like FPRS, and implement training interventions to address recurring faults.
  • Collaborate with OEMs, engineers, and internal teams to support product updates, recalls, and service campaigns.
  • Manage technical support operations, maintain training records, and ensure compliance with safety, quality, and distributor agreement standards.
About you
  • Minimum 5 years' experience as a technical trainer or senior technician in light commercial vehicles, with EV/hybrid knowledge preferred.
  • Certificate III in Automotive Mechanical Technology and Certificate IV in Training and Assessment (TAE40122 or equivalent) required.
  • Strong leadership, communication, and organisational skills, with the ability to drive change and deliver results in dynamic environments.
  • Proficient in Microsoft Office, especially Excel; must hold a valid driver's licence and be willing to travel nationally and internationally.
Benefits
  • Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.
Contact and equal opportunity

If you would like to know more about this opportunity or any others, please reach out to Hayden at 0437 131 715.

Inchcape is an Equal Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognize that our customers, colleagues, contractors, and other partners are central to our success and that we work in a diverse society. We acknowledge our legal and moral responsibility to ensure all groups have equality of opportunity.

By joining Inchcape you will become part of Inchcape Australasia. To find out more: www.inchcape.com.au

For any technical support please email HRIS.Support@inchcape.com


#J-18808-Ljbffr

  • Technical Services Manager

    3 days ago

    Brisbane, Queensland, Australia Fujitsu Full time

    About the job Technical Services Manager**Technical Services Manager*******We are Fujitsu**We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of...

  • Technical Services Manager

    2 weeks ago

    Brisbane, Queensland, Australia at Full time

    Nauru Airlines is a proud national carrier with a strong safety record and a passionate team. Operating B737 aircraft, we provide essential passenger, charter and freight services across the Pacific. We are committed to connecting our communities while upholding the highest aviation safety and reliability standards.Are you an experienced Airworthiness...

  • Technical Services Manager

    2 weeks ago

    Brisbane, Queensland, Australia at Full time

    Nauru Airlines is a proud national carrier with a strong safety record and a passionate team. Operating B737 aircraft, we provide essential passenger, charter and freight services across the Pacific. We are committed to connecting our communities while upholding the highest aviation safety and reliability standards. Are you an experienced Airworthiness...

  • Technical Service Manager

    7 days ago

    Brisbane, Queensland, Australia Inchcape Plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Job Title: Technical Service Manager - FotonCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ.With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion,...

  • Technical Service Manager

    1 week ago

    Brisbane, Queensland, Australia Buscojobs Full time

    OverviewJob Title: Technical Service Manager - FotonLocation: Norwest, Sydney, New South WalesCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ.With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion, and long-term impact—empowering...

  • Technical Service Manager

    3 weeks ago

    Brisbane, Queensland, Australia Inchcape plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Job Title: Technical Service Manager - FotonCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion,...

  • Technical Service Manager

    2 weeks ago

    Brisbane, Queensland, Australia Inchcape plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Job Title: Technical Service Manager - FotonCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion,...

  • Technical Service Manager

    1 week ago

    Brisbane, Queensland, Australia Inchcape Full time

    OverviewJob Title: Technical Service Manager - FotonCompany: FotonAbout the company: Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion, and long-term impact—empowering communities and embracing diversity...

  • Technical Service Manager

    3 days ago

    Brisbane, Queensland, Australia Inchcape plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Job Title: Technical Service Manager - FotonCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion,...

  • Technical Service Manager

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    OverviewJob Title: Technical Service Manager - FotonLocation: Norwest, Sydney, New South WalesCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion, and long-term impact—empowering...