Senior Client Success Manager

Join to apply for the Senior Client Success Manager role at News Corp Australia

What's the role?

Role Overview: We are looking for a talented Creative Service Sales & Marketing Specialist to join our team and play a vital role in client account management, driving new business opportunities and developing and delivering strategic content marketing campaigns for our clients. As a Creative Service Sales & Marketing Specialist at Visual Domain you will have the opportunity to make a meaningful impact, collaborate with a dynamic content production team, and contribute to the growth and success of our clients.

Accountabilities & Responsibilities

• Account Management of a client portfolio and successful delivery of video content programs
• Generate revenue from new clients by responding to leads
• Identify clients requirements, project scope, and estimate project costings
• Create proposals to win new projects
• Respond to briefs and RFQ's
• Maintain and nurture client relationships
• Enter lead and sales data into our CRM (Hubspot)
• Run handover and kickoff meetings with new clients and our production team
• Develop and execute comprehensive digital marketing strategies, including SEO, SEM, social media, content marketing and email marketing
• Conduct market research and competitor analysis to identify opportunities and trends
• Create and optimize compelling and engaging content for various digital platforms
• Monitor and analyze campaign performance, providing data-driven insights and recommendations for optimization
• Collaborate with clients to understand their business goals and objectives
• Manage and build relationships with clients, ensuring exceptional customer satisfaction

Who are you?

• Proven experience in digital marketing, including SEO, SEM, social media, and content marketing
• Strong analytical skills with the ability to interpret data and make data-driven decisions
• Excellent communication and interpersonal skills
• Creative mindset with the ability to think laterally to solve problems and issues
• Proficiency in marketing tools and platforms such as Google Ads, Google Analytics, and social media management tools
• Ability to manage multiple projects and meet deadlines
• Structured and can follow a proven process
• Strong listening and communication skills both written and verbal
• Track record of consistently hitting sales targets
• Ability to work within a dynamic team environment

News Benefits

• Exclusively ours - Access to publications and products from across the News Corp family
• Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)
• Time off - News offers a range of leave options to support your personal needs
• Helping you grow - Development opportunities and recognition
• Financial wellbeing - Support on making the most of your money
• Perks & discounts - Exclusive offers across a range of products and services
• Giving back - Make a difference to our communities
• Workplace Inclusion and facilities – Engage with employee-resource groups and accessibility features

Who are we?

We are Australia's number one and most influential media organisation with more than 150 prestige brands across news, sport and lifestyle. Each month more than 17 million Australians choose to consume news and information from our digital and print products.

What's next?

Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careers

Our Commitment to Diversity, Equity and Inclusion

We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please let us know. If you require any accommodations or adjustments throughout the recruitment process, please let us know. For more information regarding Diversity, Equity and Inclusion at News Corp Australia please visit the DEI page.

Category: Commercial Content