Senior Education Manager

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Make a meaningful difference with UnitingCare Queensland

You may know us as UnitingCare, Blue Care, ARRCS, Lifeline, or one of our four hospitals - St Stephen's Hospital, The Wesley Hospital, Buderim Private Hospital, or St Andrew's War Memorial Hospital. At UnitingCare, you are part of something bigger. Through these services we support more than 400,000 people every year in urban, rural, and remote communities across Queensland and the Northern Territory. You'll find our people everywhere. People committed to and passionate about delivering services that improve the lives of individuals, families and communities. And with more than 16,500 staff and 9,000 volunteers – we're proud to be making a meaningful difference every day.

This is a full time permanent position working primarily out of our Brisbane CBD office as well as visiting our Hospital locations. This is a hybrid role with flexibility to also work from home.

Your part in our UnitingCare team

Reporting into our GM of Clinical Governance, as the Senior Education Manager, you will collaborate with various stakeholders to design, develop and manage the education portfolio across our 4 hospitals. Managing a team of four directly, and team of 70 indirectly, the role is pivotal in ensuring consistent training and education to clinical and identified non-clinical portfolios as well as executing our education requirements for accreditation on behalf of our four Hospitals. With a focus on continuous improvement, this role will:

Review and implement efficiencies to processes and procedures to enhance the overall hospitals education program offerings (including clinical and non-clinical teams)

Facilitate the creation of appropriate and cost-effective learning courses to address staff skills gaps in alignment with professional development and risk areas identified

Collaborate with the relevant stakeholders including Clinical Governance and education partners in the development of new programs arising from internal review and audit recommendations

Work with the education team members to transform complex information into highly engaging educational content

Review the effectiveness of our clinical graduate programs, seeking opportunities for improved efficiency

Provide insight and proactively contribute to policy development as required

Maintain effective networks and partnering relationships with key internal and external stakeholders, representing UnitingCare Hospitals in internal groups and external organisations

Provide people management and leadership to the education team members

Engage and motivate team members to ensure organisational and team goals are appropriately achieved

Lead and develop others through coaching, feedback and regular connections

What makes a difference for us?

Previous experience in a similar expert role within a learning or clinical education function, providing subject matter advice to employees and leaders as required

Demonstrated experience in assessing learning needs and developing learning solutions

Experience in managing multiple stakeholders with competing priorities

Experience in the design and development of complex learning programs, tools and resources, for varying audiences

Expert knowledge of Hospital accreditation standards

Excellent knowledge of adult learning principles, methodologies and learning design/delivery trends and best practice approaches

Excellent stakeholder management and project management skills

Proven ability to lead teams through process improvement and change initiatives

Excellent verbal and written communication skills

Ability to work within a dynamic and complex environment

Post graduate tertiary qualifications in a related field highly desirable (e.g. Nursing, Allied Health or Health Science)

Current Certificate IV in Training & Assessment highly desirable

What makes a difference for you?

Flexible work arrangements to support work-life balance

NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunitiesto challenge yourself, grow and make a meaningful difference

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

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