Senior Education Manager

Join to apply for the Senior Education Manager role at UnitingCare Queensland.

This is a full-time permanent position working primarily out of our Brisbane CBD office as well as visiting our Hospital locations. This is a hybrid role with flexibility to also work from home.

Your part in our UnitingCare team

Reporting into our GM of Clinical Governance, as the Senior Education Manager you will collaborate with various stakeholders to design, develop and manage the education portfolio across our 4 hospitals. Managing a team of four directly, and team of 70 indirectly, the role is pivotal in ensuring consistent training and education to clinical and identified non-clinical portfolios as well as executing our education requirements for accreditation on behalf of our four Hospitals. With a focus on continuous improvement, this role will:

• Review and implement efficiencies to processes and procedures to enhance the overall hospitals education program offerings (including clinical and non-clinical teams)
• Facilitate the creation of appropriate and cost-effective learning courses to address staff skills gaps in alignment with professional development and risk areas identified
• Collaborate with the relevant stakeholders including Clinical Governance and education partners in the development of new programs arising from internal review and audit recommendations
• Work with the education team members to transform complex information into highly engaging educational content
• Review the effectiveness of our clinical graduate programs, seeking opportunities for improved efficiency
• Provide insight and proactively contribute to policy development as required
• Maintain effective networks and partnering relationships with key internal and external stakeholders, representing UnitingCare Hospitals in internal groups and external organisations
• Provide people management and leadership to the education team members
• Engage and motivate team members to ensure organisational and team goals are appropriately achieved
• Lead and develop others through coaching, feedback and regular connections

What makes a difference for us?

• Previous experience in a similar expert role within a learning or clinical education function, providing subject matter advice to employees and leaders as required
• Demonstrated experience in assessing learning needs and developing learning solutions
• Experience in managing multiple stakeholders with competing priorities
• Experience in the design and development of complex learning programs, tools and resources, for varying audiences
• Expert knowledge of Hospital accreditation standards
• Excellent knowledge of adult learning principles, methodologies and learning design/delivery trends and best practice approaches
• Excellent stakeholder management and project management skills
• Proven ability to lead teams through process improvement and change initiatives
• Excellent verbal and written communication skills
• Ability to work within a dynamic and complex environment
• Post graduate tertiary qualifications in a related field highly desirable (e.g. Nursing, Allied Health or Health Science)
• Current Certificate IV in Training & Assessment highly desirable

What makes a difference for you?

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
• Flexible work arrangements to support work-life balance
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities to challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We'd love you to be part of our UnitingCare family

By joining our Hospitals, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 17,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children
• implement measures to prevent child abuse and neglect within our services
• appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple– everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

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