Account Manager

9 hours ago


Melbourne, Victoria, Australia Overport Agency Full time

Are you a digital maven, keen to work with a different type of agency?

Overport is a creative communications agency making brands unforgettable, content unskippable & design unmatched. We work with National and International brands, SMEs and serious Start-Ups, who share our proclivity for (seriously) hard work. Some of Australia's most loved brands pay our bills, such as Libra, TENA, TOM Organic, tooshies and Crayola.

We like things fast, flawless and fabulous. Treating our clients' brands as our own, our motto is 'whatever it takes'.

The Account Manager will be responsible for the successful management of client communications, ensuring an unparalleled level of service is always delivered.

  • Client Relationship: manage day to day client relationships and outputs, ensuring the client's expectations are always exceeded.
  • Project Management: Development and ownership of task and project briefs, timelines and project budgets.
  • Creative Briefs: Write creative briefs that are thorough yet concise, translating client needs and objectives clearly to Overport's Studio Team.
  • Strategy & Brand Guidance: provide strategic brand guidance support to clients day to day, as well as inform and contribute to Overport's strategy and branding projects.
  • Process Management: Ensure Overport Agency processes are always adhered to and recommendations for improvements are suggested.
  • Coaching: Provide guidance and support to Overport's Community Manager.
  • Support: Provide support and client updates to Overport's Directors.

Position Requirements:

  • University qualified in a Business, Marketing and or Communications principle
  • 4+ years of relevant agency experience
  • Ability to move fast, managing multiple tasks and priorities simultaneously, whilst ensuring flawless execution
  • Highly developed listening and communication skills
  • Strong client presentation skills, with the ability to influence and inspire
  • Disciplined, highly organised and with exceptional time management skills
  • Strong problem solving skills, with the ability to action solutions with speed
  • Ability to remain calm and focussed under pressure
  • Passion for all things Communications
  • Have a positive and 'whatever it takes' attitude
  • An understanding of Social Media is favourable
  • Stunning loft style creative space based in Richmond
  • A culture that celebrates and rewards effort
  • Be part of a passionate, close-knit team who are kicking #goals
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesAdvertising Services

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