Head of Key Accounts

27 branches. 48,000 satisfied clients.Alsco Uniforms is a leading provider of uniform and linen rental services, serving a diverse range of industries across Australia. With a rich history spanning over 60 years in Australia, we are known for our commitment to quality, innovation, and exceptional customer service. As an employer, we pride ourselves on our inclusive company culture and our dedication to the development and wellbeing of our team.

The Alsco Uniforms group consists of:Alsco Uniforms, a Managed Rental Service provider ofLinen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries;Deane Apparel, the uniform experts; Clean Room Garments (CRG),contamination and infection control solutions;and Fresh & Clean, Managed Washroom services.

CRG (Cleanroom Garments | Cleanroom Supplies | Cleanroom Products) is a division of the Alsco Group. Clean Room Garments (CRG) has been the Australasian market leader in contamination/infection control solutions since 1970. CRG provides a comprehensive range of products and services to the Pharmaceutical, Healthcare, Manufacturing industries. In addition to its cleanroom garment facility CRG offers a broad range of specialised cleanroom products to the Health & Pharmaceutical markets.

Why Join Us?

With an outstanding market reputation, a significant market share, and a comprehensive product portfolio, we stand as a formidable presence in clean room industry.

Join a winning team of highly professional experts, where you will benefit from an open and supportive culture, guided by experienced managers who are committed to your success.

Build & lead an experienced and high performing key account team and contribute to ambitious growth plans as a member of the senior leadership team.

Opportunities for Growth:Join a winning team that values your growth. Benefit from on-the-job training, comprehensive leadership programs and ample opportunities to develop your skills within Alsco Uniforms Group. We have ample success stories and you could be one of them

Celebrate Success: From "Employee of the Month" shoutouts to "Annual Awards" and "Years of Service" milestones – we make sure your efforts are seen and celebrated.

About the Role

Are you a commercially savvy leader who thrives on driving growth and building strong client partnerships? We're looking for a Head of Key Accounts/Commercial Manager to play a pivotal role in shaping our future success. In this exciting opportunity, you will own the commercial strategy, lead a high-performing team, and deliver sustainable results that make a real impact.

We are looking for a Head of Key Accounts/Commercial Manager to help lead a dedicated team in implementing best-in-class account management. This will include strengthening existing processes to ensure our customers receive the highest level service, and ensuring we are across their current and future needs.

You will be working with the biggest names in the industry and supporting the Branch General Manager with contract analyses, negotiations, pricing strategy and business development.

What you'll do:

Drive commercial and business development strategies to achieve ambitious growth targets.

Set up best-in-class account management practices with a dedicated team of account managers

Lead, coach, and inspire the Key Account Management teams to perform at their best.

Partner with internal stakeholders to build strong collaboration across the organisation.

Analyse data and market trends to inform decisions and deliver continuous improvement.

Negotiate, manage, and optimise contracts, pricing, and risk frameworks.

What you'll bring:

Proven success in sales, account management, or customer service leadership roles.

Strong sales coaching expertise, with the ability to motivate teams to higher achievement.

Confidence in managing complex conversations and delivering practical solutions.

Advanced MS Office (Excel) and CRM/ERP system skills.

Healthcare or pharmaceutical industry experience (2+ years) highly regarded.

Clean Room Garments is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.

As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening.

Please note that you must have valid work rights to be eligible for the role and that we do not accept unsolicited assistance from agencies.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? What's your expected annual base salary? Are you willing to undergo a pre-employment medical check? Are you willing to undergo pre-employment drug and alcohol screening?

Manufacturing, Transport & Logistics 1,001-5,000 employees

27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.

27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.

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