Clinics Administrator

Overview

ACAP University College, part of Navitas, is Australia\'s leading independent tertiary education provider. It delivers accredited courses in psychology, social work, counselling, coaching, criminology, law, and business management and leadership (MBA). ACAP focuses on transforming lives by equipping students with an understanding of human behaviour, the skills to make a positive difference, and the resilience to pursue long, healthy careers. The clinics operate within ACAP\'s multidisciplinary framework, aligning clinical practice with academic standards.

Role

Clinics Administrator — ACAP University College is seeking a dedicated and highly organised administrator to support the smooth, ethical, and client‑focused operation of our multidisciplinary clinics. This role ensures clinic services are accessible, efficient, and aligned with both clinical and academic standards.

Responsibilities

• Provide administrative support to the multidisciplinary clinics to ensure accessible, efficient, ethical, and client‑centred operations in line with clinical and academic standards.

Qualifications

• Experience in a university psychology or multidisciplinary clinic or similar educational training facility.
• Strong administrative skills; ability to manage day‑to‑day issues in a complex, fast‑moving environment with multiple priorities.
• Ability to problem solve, think critically, and lead the use of clinic management systems and practice software.
• Excellent interpersonal and communication skills; ability to build effective relationships with a broad range of internal and external stakeholders.
• Working toward or holding a relevant tertiary qualification in social work, psychology, counselling, criminology, or a related field.

Additional Information

ACAP focuses on shared values and strengths across our teams. You\'ll work with colleagues committed to transforming lives through education in a purpose‑driven, engaging, and supportive environment.

What\u2019s important to you

• Student‑focused approach with the highest standards of student experience and outcomes
• Working in a vibrant, growing team that is committed to innovative teaching
• A collegial and collaborative environment dedicated to academic excellence
• An appreciation and utilisation of transferable skills
• Cultural responsiveness; ACAP attracts students from 40+ nationalities, so your work will have far‑reaching community benefits

Benefits

• Unlimited global career opportunities across the Navitas portfolio
• Flexible working arrangements
• Salary packaging and novated leasing
• 2 paid volunteer days per year for your causes
• Up to 75% scholarships are available to staff enrolled in ACAP courses
• Health and wellbeing packages including free counselling and support for employees and family members
• Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers
• Access to LinkedIn Learning and ongoing professional development opportunities

Diversity, Equity and Inclusion

ACAP, as part of Navitas, promotes an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. We believe equality, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all staff – no matter where they come from or who they are – feel safe, supported, and have opportunities to thrive.

To Apply

• Submit your CV (if including a cover letter please note you can upload this on the 2nd page of the application process)
• Note that applicants are assessed upon receipt, so you are encouraged to apply now.

About Navitas

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employs over 5,000 staff and supports over 60,000 students, encompassing a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, and more.

Location

Melbourne, Victoria, Australia

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