Payments and Payroll Consultant

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About Us

At Paywise, we're dedicated to helping Australians get more from their income through smart salary packaging and novated leasing solutions. With a strong focus on service, innovation, and people, we make it easier for individuals to unlock financial benefits and enjoy greater lifestyle flexibility.

About Us

At Paywise, we're dedicated to helping Australians get more from their income through smart salary packaging and novated leasing solutions. With a strong focus on service, innovation, and people, we make it easier for individuals to unlock financial benefits and enjoy greater lifestyle flexibility.
Our team thrives in a vibrant, collaborative culture where every member plays a vital role in driving our success. We're passionate about what we do, and we're on an exciting growth journey — one where our people are empowered, supported, and motivated to make a real impact.
Right now, we're searching for a detail-driven, customer-focused Payments and Payroll Consultant to join our Perth team. If you're ready to join a forward-thinking company that genuinely values its people and its customers — this is your chance.

What We Offer

• A competitive salary with opportunities for progression.

• New modern office in Melbourne CBD.

• Loyalty Leave.

• Fitness Passport.

• Annual Flu Vaccination Program.

• Employee Assistance Program.

• An amazing culture with monthly office lunches provided

• Flexible Working Arrangements.

• Employee Benefits Program including extensive salary packaging options.

About the Opportunity

Our Payments and Payroll Team, based in Melbourne CBD, are currently seeking a Payments and Payroll Consultant to join them. In this role you will report to the Team Leader, your key responsibilities will include:

• Preparation and issuance of Payroll Deduction Advice.

• Processing of received salary packaging and GST contributions.

• Processing daily payment batches.

• Processing payment returns and error reporting.

• Maintain Superannuation suppliers and associated payments.

• Maintain BSB database.

• Maintain Global supplier database.

• Management of PPO inboxes.

• Phone queries received into PPO managed phone lines.

• Processing of reimbursement claims (as required).

• Adhere to Information Security Policy and procedures to ensure compliance within policy.

About You

We're looking for a motivated and service-driven professional who thrives in a fast-paced environment and takes pride in delivering exceptional client outcomes. To be successful in this role, you will bring:

• Prior experience in the salary packaging industry is highly valued, though not essential.

• Experience in a payments or payroll role is required.

• A methodical approach with strong accuracy in processing documentation.

• Excellent written and verbal communication, with the ability to build rapport and foster trust.

• A professional who is passionate about delivering outstanding client service.

• Driven, reliable, and proactive, with a positive 'can-do' attitude.

• Strong organisational skills and the ability to prioritise effectively in a busy environment.

Next Steps
We are committed to building a diverse and inclusive workplace. We encourage candidates from diverse backgrounds to apply and join our team at Paywise. Apply now

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service and Finance

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