
Sydney: Claims Business Operations Manager
2 weeks ago
StateCover's purpose is to keep people safe, well and working. We are the Mutual insurer of choice for NSW councils, founded 23 years ago by Members, for Members. We provide 133 local government entities with worker's compensation insurance solutions, safety and wellbeing services and are trusted as their workforce risk and wellbeing experts for their 37,000 workers.
The opportunity
This is an exciting time to join StateCover as we continue to build our capability and invest in our teams and resources enabling us to meet the needs of our members and deliver excellence in claims performance now and into the future.
A new role within StateCover's Claims Operations and reporting to the General Manager - Claims, this position will lead several small teams to execute programs of work aligned to our strategic goals. Overseeing claims administrative support, relief and specialised claims resources and analytics, this is a diverse, challenging position that provides a genuine opportunity to really make an impact.
In addition, this position is a key driver in embedding operating excellence throughout the function. The role will be responsible for scoping, championing and delivering technology and process-based functional improvement projects and activities in collaboration with our projects and process improvement specialists.
Your story
The successful candidate will be adept at resource planning, people leadership, capability development, design and delivery of efficient and effective operating procedures.
You will be a team player, have a professional yet relaxed demeanour and know how to get the best from your people. You can provide examples of how you've developed your team members and contributed to workplaces to achieve and realise success. Technically you will have a sound understanding of NSW Workers' compensation insurance and have worked in or have relatable experience dealing with workers' compensation claims management, business improvement and you know your numbers. Your expertise is backed up by relevant and applicable qualifications and you are seeking a move to a business where people are the priority.
Why us?
We seek to provide our people a career, not just a job. When you join us, you'll have access to training and development opportunities, a wide range of benefits, reward and recognition programs, social club plus a competitive salary package. Our office in Sydney is just across the road from major public transport links and we also offer hybrid working arrangements, career progression and a chance to work with an inclusive, supportive team where you are set up to succeed.
Sounds interesting?
Get in touch today We do require our employees to have permanent work rights in Australia and we will of course treat your application with the strictest confidence. We have a genuine commitment to an inclusive and diverse workplace and welcome applications from all those who feel they meet the needs of the role.
Please note that only shortlisted candidates will be contacted. Background screening including reference checks and a police check will be required. If you need assistance or accommodations to enable fair participation in our recruitment process, we invite you to contact talent@statecover.net.au for a private discussion.
28 August 2024
Sydney
New South Wales, Australia
Full Time
Insurance & Superannuation
Claims
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