Call Centre Manager

4 weeks ago

Sydney, New South Wales, Australia Linfox Armaguard Pty Ltd Full time

Join to apply for the Call Centre Manager role at Linfox Armaguard Pty Ltd

3 days ago Be among the first 25 applicants

Join to apply for the Call Centre Manager role at Linfox Armaguard Pty Ltd

Operating since 1938, Linfox Armaguard Group has evolved from a cash-in-transit business to a leading secure currency supply chain and technology solutions enterprise. Trusted by our customers in banking, retail, hospitality, medical and government, we offer unrivalled reach to every corner of Australia. Our reputation is built on a culture of safety, underpinned by a commitment to robust security policies, procedures and systems. We are committed to ongoing development of our people and encourage career progression at every opportunity. Expect this and more when you join Linfox Armaguard Group. What does the job look like?As a Call Centre/ Customer Service Manager, you'll be leading a close-knit team of 40 dedicated call centre professionals, fostering a culture of excellence and teamwork. This isn't a typical Call Centre – we focus on providing top-tier service and effective solutions to our customers with operational hours from 6 AM to midnight, 7 days a week. Key areas:

  • Coaching and leading teams across customer service
  • Managing all escalations both internally and with clientele
  • Reporting and analyzing teams' performance
  • Continuous improvement to systems and processes
  • Responsible for team budget

Are you the one?Your previous experience in this area makes you a true subject matter expert. Your energy and passion for team collaboration and excellence are infectious. You are an excellent communicator, someone that listens and responds well. You can demonstrate:
  • Previous experience in a leadership position in customer service environment
  • Solution orientated attitude
  • Natural flair to build relationships and influence outcomes
  • Intermediate excel skills
  • An excellent attitude with a desire to lead, coach and develop others

Sound like you or someone you know? Please click the apply button to submit your application and resume. Further informationYou will be required to meet Linfox Armaguard Groups employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.Don't have the required experience, but want to know more about the opportunities at Linfox Armaguard Group? We still want to hear from you. Visit www.armaguard.com.au/careersSeniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther

Referrals increase your chances of interviewing at Linfox Armaguard Pty Ltd by 2x

Get notified about new Call Center Manager jobs in Frenchs Forest, New South Wales, Australia.

Millers Point, New South Wales, Australia 4 days ago

Sydney, New South Wales, Australia 2 weeks ago

Millers Point, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia A$90,000.00-A$120,000.00 3 weeks ago

Sydney, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 2 days ago

Customer Care & eCommerce Operations Manager

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 weeks ago

Customer Service Manager - Coles Supermarkets - Parramatta

Parramatta, New South Wales, Australia 1 day ago

Miranda, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Kogarah, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 days ago

Coordinator Customer Experience Operations

Hurstville, New South Wales, Australia 5 days ago

ASSOCIATE MANAGER, TECHNICAL CUSTOMER SUCCESS

Sydney, New South Wales, Australia 2 days ago

Parramatta, New South Wales, Australia 3 days ago

Operations Specialist Team Manager (Home Claims)

North Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 4 days ago

Senior Manager, Workplace Operations - APJDepartment Manager (Coach) - Operations - Nike, Liverpool

Millers Point, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Call Centre Manager

    2 weeks ago

    Sydney, New South Wales, Australia Green Light Worldwide Full time $90,000 - $120,000 per year

    Sydney offices - Northern SurburbsPermanent opportunityImmediate StartAbout the company:Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.About...

  • Call Centre Manager

    4 weeks ago

    Sydney, New South Wales, Australia Clean Power Australia Full time

    Recruitment & Onboarding Manager - Solar & BatteryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the Renewable Energy Sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable power.As part...

  • Call Centre Manager

    4 weeks ago

    Sydney, New South Wales, Australia Clean Power Australia Full time

    Recruitment & Onboarding Manager - Solar & BatteryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the Renewable Energy Sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable power.As part...

  • Call Centre Manager – Solar

    2 weeks ago

    Sydney, New South Wales, Australia Clean Power Australia Full time $104,000 - $130,878 per year

    Office Based - MascotSenior ManagementSolar & Battery IndustryAbout Clean Power Australia:We are a fast-growing, forward-thinking company in the renewable energy sector, specialising in Solar and Battery Storage Solutions for residential clients. Our mission is to help customers reduce their energy costs and environmental impact through clean, sustainable...

  • Call Centre Representative

    1 week ago

    Sydney, New South Wales, Australia Temp and Agnew Full time $60,000 - $70,000 per year

    Location: Bankstown, NSWSalary Package: $65,000 + SuperRole Highlights:Our client is looking for an experienced customer service professional to join their busy contact centre team. In this role, you will handle inbound and outbound enquiries across phone, email, and live chat, providing solutions with professionalism and care. You will also be responsible...

  • Call Centre Operator

    2 weeks ago

    Sydney, New South Wales, Australia Manpower Australia Full time $40,000 - $60,000 per year

    Job Title:Call Centre OperatorLocation:On-site, Regents Park, NSWEmployment Type:Full-TimeAbout the RoleWe are seeking a dedicated and customer-focusedCall Centre Operatorto join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to kick...

  • Call Centre Representative

    2 weeks ago

    Sydney, New South Wales, Australia Weploy Full time $60,000 - $70,000 per year

    At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without the stress...

  • Call Centre Operator

    2 weeks ago

    Sydney, New South Wales, Australia Braza Trading Pty Ltd Full time $50,000 - $70,000 per year

    Braza Churrascaria, a busy Brazilian BBQ restaurant, located in Darling Quarter, are looking for an enthusiastic candidate for our Call Centre to work weekends - Fridays, Saturdays and Sundays.Must have excellent communication skills and customer service. Full training will be provided.The main part of the work involves:answering phone callscalling customers...

  • Call Centre Operator

    2 weeks ago

    Sydney, New South Wales, Australia Manpower Full time $45,000 - $65,000 per year

    Job Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-TimeAbout the RoleWe are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to...

  • Call Centre Role

    2 weeks ago

    Sydney, New South Wales, Australia Raisers Hub Full time $65,680 - $68,720 per year

    Our call centre team is growing and on the look out for passionate, energetic, friendly people to join our amazing team Raisers Hubare a results-driven fundraising agency, who have been working with incredible local & international charities for over 20 years.  Our fundraising team calls current and past charity supporters to raise awareness and inspire...