Performance Manager

Elephant Room is a performance-driven digital agency focused on retail clients. With a dedicated team of 30 digital natives, we collaborate with clients such as AJE Athletica, Bed Threads, Boody, Assembly Label, Go-To Skincare, and many other leading and emerging retail brands. We seamlessly integrate paid search, social media management, and email marketing to deliver exceptional results. Our main office is in Sydney, with some team members located interstate or overseas. As we continue to expand, we welcome new talent to our team.

We are seeking a Performance Manager. You will be responsible for leading and navigating complex paid media accounts to drive client goals and objectives. While your primary focus channel is paid media, you will work closely with the digital strategist, paid media specialists and CRM specialists to lift performance and revenue through new and supporting channels.

• Client communication
  • We have strong, collaborative relationships with our clients, built on trust and mutual enjoyment. You'll establish and build these relationships to understand their marketing needs across paid channels.
  • Work closely with clients and leverage the support of our internal digital strategist and Social Media specialists to set quarterly objectives, strategies, and bi-weekly tactical plans.
  • Attend relevant client meetings (strategy sessions, QBRs, WIPs, and other communications) as needed. You'll handle matters such as presentations, asset delivery, general troubleshooting, and implementation.
• Campaign set up
  • Collaborate with our Paid Media team to brief and manage ad creation and campaign setup, enhancing targeting precision and maximise campaign efficiency.
  • Explore new opportunities for platform spending and align media strategies with clients' release and content calendars.
  • Oversee and optimise client campaigns across various channels, with a focus on search and Meta, managing day-to-day activities including tracking, monitoring, recommendations, optimisations, and reporting.
• Analysing & Reporting
  • Report on ad creatives, making recommendations for future designs and messaging based on what works, current trends, and opportunities for improvement.
  • Manage budget planning and revenue forecasting, ensuring pacing aligns with targets and sales goals are met.
  • Analyse campaign and media performance across all channels (social and search) to provide actionable insights and recommendations. Test new technologies, products, and strategies to improve workflows and enhance the technology stack.
  • Bring new ideas to your account and assess their impact with a relevant test design. You could be testing new channels, creatives, campaign structures, targeting or any media related lever that could have a positive impact on the overall performance of your accounts.

• 2+ years as Performance, Account or Paid Media manager
• At least one year of experience in an agency
• Experience in exporting and interpreting data from Paid Search and Paid Social Platforms (Google Ads, Google Analytics, Facebook Business Manager, TikTok)
• Comfort in using and managing data inside Excel or Google Sheet
• Experience in managing and building the media strategy including the budgets allocation to objectives and channels
• Love eCommerce and love working with emerging retail brands
• Exceptional communications skills working with clients, understanding briefs, timelines and merchandise calendars
• Ability to connect with a range of stakeholders and build positive relationships
• Experience with TikTok, Snapchat, or Pinterest ads is a plus
• Ability to think and solve problems creatively
• Strong analytical skills with an eye for design
• You are based in Sydney and have Australian working rights

• Flexibility is a key value for us, with office days in Sydney on Tuesdays and Thursdays, and the freedom to choose your work location for the rest of the week.
• Enjoy time-shifting possibilities, Summer Fridays, Flexible Public Holidays, and up to 10 additional leave days per year.
• Work from anywhere for four weeks a year.
• Participate in frequent team-building activities, monthly lunches, milestone cakes, town hall drinks, and connection days.
• We value your development with extensive performance and learning cycles, regular development conversations, self-reflection exercises, and 360 feedback opportunities.
• We support parents with 12 weeks of paid maternity leave, and enjoy our dog-friendly office in Marrickville, featuring end-of-trip facilities, free parking, and convenient access to public transport, shops, and cafes.

If you are interested but have questions, please email or text Sangita de Jong, People & Culture Manager. To apply, share your CV or LinkedIn profile below. During the process, you will have the opportunity to speak with Dani Torres (Managing Director) and Saskia Owens (Performance Lead).

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing, Advertising, and Consulting
• Industries: Advertising Services, Marketing Services, and Technology, Information and Internet