Workforce Planning and Training Manager

As the Workforce Planning and Training Manager, you'll lead the Workforce Planning team in delivering timely, accurate, and compliant employee rosters for our YouFoodz Custom Facility. You'll also oversee a small Production Recruitment team and Production Training Team, ensuring our facility is effectively staffed, trained, and operationally efficient.

This role is based in Karawatha and reports to the Head of Manufacturing, pivotal in driving workforce efficiency, operational excellence, and continuous improvement initiatives across the facility.

• Lead the Workforce Planning team, including the Production Talent Acquisition Officer and Production Trainers, to deliver effective, timely, and compliant rostering, recruitment, and training for operational employees.
  
• Provide workforce planning recommendations that optimise labour efficiency and minimise costs, while maintaining compliance with employment legislation and industrial instruments.
  
• Build and maintain strong relationships with managers and supervisors to implement effective rostering systems and processes across the custom facility.
  
• Collaborate with Payroll, People Operations, and third-party agencies to support recruitment, attendance management, and smooth cross-functional workflows.
  
• Oversee the accuracy and maintenance of rostering systems, employee details, and workforce planning documentation, including process guides and cheat sheets.
  
• Lead the delivery and reporting of key workforce metrics, providing insights on overtime, meal breaks, shift swaps, absenteeism, and operational workforce performance.
  
• Drive recruitment strategy for production roles, including agency partnerships.
  
• Deliver structured onboarding and training programs to build capability and performance.
  
• Partner with Payroll, People Operations, and site leadership to ensure seamless workforce coordination.
  
• Represent Workforce Planning in operational projects and stakeholder engagements, driving continuous improvement initiatives.
  
• Foster a safe, high-performing workplace culture grounded in accountability, empathy, and adherence to WorkSafe, HelloFresh Group, and OH&S standards.
  

• Previous experience in workforce planning, rostering and recruitment, whilst leading and developing teams.
  
• Experience working with and interpreting Awards.
  
• Experience in continuous improvement and quality control will be highly regarded, including lean manufacturing.
  
• Excellent communication skills and a strong commitment to teamwork.
  
• Experience in data analysis (desirable).
  
• Tertiary or industry related qualification(s) - desired but not essential.
  

• Methodical and demonstrate an excellent attention to detail.
  
• Innovative, proactive and results oriented.
  
• Communicative and able to influence and work collaboratively with stakeholders.
  
• Able to educate and transfer knowledge.
  
• Highly developed in influencing, relationship building and stakeholder management.
  

• The chance to have a significant impact in a leading global food technology company
  
• Egoless environment, constant learning with room for personal growth
  
• Free access to Headspace
  
• HelloFresh Academies - internal learning & development
  
• A diverse and vibrant international environment, with offices in 18 countries
  
• Company discount - 70% off HelloFresh & 40% off Youfoodz
  
• Onsite gym at the facility
  

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia/New Zealand.

Location: Karawatha, Brisbane - Parking On site

Salary: Competitive salary & employee benefits