Workforce Planning And Training Manager

Job Description

As the Workforce Planning and Training Manager, you will lead the Workforce Planning team in delivering timely, accurate, and compliant employee rosters for our YouFoodz Custom Facility. You will also oversee a small Production Recruitment team and a Production Training Team, ensuring our facility is effectively staffed, trained, and operationally efficient.

This role is based in Karawatha and reports to the Head of Manufacturing. It is pivotal in driving workforce efficiency, operational excellence, and continuous improvement initiatives across the facility.

You will…

• Lead the Workforce Planning team, including the Production Talent Acquisition Officer and Production Trainers, to deliver effective, timely, and compliant rostering, recruitment, and training for operational employees.
• Provide workforce planning recommendations that optimize labour efficiency and minimize costs, while maintaining compliance with employment legislation and industrial instruments.
• Build and maintain strong relationships with managers and supervisors to implement effective rostering systems and processes across the custom facility.
• Collaborate with Payroll, People Operations, and third-party agencies to support recruitment, attendance management, and smooth cross-functional workflows.
• Oversee the accuracy and maintenance of rostering systems, employee details, and workforce planning documentation, including process guides and cheat sheets.
• Lead the delivery and reporting of key workforce metrics, providing insights on overtime, meal breaks, shift swaps, absenteeism, and operational workforce performance.
• Drive recruitment strategy for production roles, including agency partnerships.
• Deliver structured onboarding and training programs to build capability and performance.
• Partner with Payroll, People Operations, and site leadership to ensure seamless workforce coordination.
• Represent Workforce Planning in operational projects and stakeholder engagements, driving continuous improvement initiatives.
• Foster a safe, high-performing workplace culture grounded in accountability, empathy, and adherence to WorkSafe, HelloFresh Group, and OH&S standards.

You have…

• Previous experience in workforce planning, rostering, and recruitment, with leadership experience in developing teams.
• Experience working with and interpreting Awards.
• Experience in continuous improvement and quality control, including lean manufacturing, will be highly regarded.
• Excellent communication skills and a strong commitment to teamwork.
• Experience in data analysis (desirable).
• Tertiary or industry-related qualifications are preferred but not essential.

You are…

• Methodical with excellent attention to detail.
• Innovative, proactive, and results-oriented.
• Effective in communication, influencing, and collaborating with stakeholders.
• Able to educate and transfer knowledge effectively.
• Skilled in influencing, relationship building, and stakeholder management.

What you'll get in return…

• The opportunity to make a significant impact in a leading global food technology company.
• An egoless environment with constant learning and room for personal growth.
• Free access to Headspace.
• Internal learning & development through HelloFresh Academies.
• A diverse and vibrant international environment with offices in 18 countries.
• Company discounts: 70% off HelloFresh and 40% off Youfoodz.
• Onsite gym facilities at the location.

Start Date : Immediately available or able to wait for a notice period.

Duration : Permanent full-time role. Candidates must have the right to work full-time in Australia / New Zealand.

Location : Karawatha, Brisbane – Parking on site.

Salary : Competitive salary and employee benefits.

youfoodz

LI-onsite

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