Pre Sales Engineer

3 weeks ago

Sydney, New South Wales, Australia Viasat Full time
About us

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

Reporting directly to the Pre-Sales Engineering Director residing within the International Government Sales organisation, the Aero Pre-Sales Engineer is a field-based role working alongside and in collaboration with the Account Managers and Business Development Managers to identify customer problems and to then propose competitively advantageous solutions utilising components from Viasat and our Partner Eco-system. Experience and knowledge within our growing portfolio of products and services including aero satellite services, hosted leasing, aircraft installations, ground segment compatibility and new hardware introduction with a focus on Government Aviation ISR (manned and unmanned) use-cases.

The Aero Pre-Sales Engineer will work closely with the salesperson to ensure new customer demonstrations align to market trends and market drivers as well as meeting the system and safety requirements. The focus of the role is to influence and understand the client/partner technical requirements and use the current product and service portfolio to propose solutions that meet these requirements.

The emphasis of this role is to support sales and business development across the APAC region and will require local, regional and occasional global travel.

The day-to-day
  • Meet and exceed assigned targets for profitable sales (revenue and bookings)
  • Act as the technical face of Viasat to end-users and partners, using our technology differentiation and compelling vision of the future to help set the brand preference for Viasat
  • Work with sales teams, partners and end users to define, shape and understand technical requirements, steering customers towards Viasat's unique differentiators
  • Develop new solutions to meet emerging market requirements, including identifying new industry Partners to work with
  • Provide excellent technical support for customer demonstrations, trials and opportunities, assisting technical teams to test, troubleshoot and solve problems
  • Deliver written technical content for proposals and costings for professional services to the sales and commercial teams for customer proposal inclusion
  • Ability to develop and deliver presentations on integrated solutions, articulating benefits to customers
  • Provide in-depth technical workshops to partners and end users, including live demonstrations and hands-on training sessions
  • Will be recognised in the broader industry as a leader in their field, including representing Viasat at industry forums and giving presentations at industry events
  • Actively support STEM activities for the business including the development of academic relationships

In addition, from time to time, you may be asked undertake other tasks and responsibilities not covered above in order to achieve project or corporate objectives.

What you'll need
  • Deep understanding of regional needs that are ever mindful of cost, budget and cultural considerations
  • Proven experience of bringing products to market
  • Should be eligible for Security Clearance in Australia
  • Work with customers, partners, and sales teams to define, understand and shape technical solutions to meet or exceed end-user requirements
  • Willing to travel domestically and internationally
  • Highly organised, self-motivated, able to multi-task and work to deadlines
  • Flexible team player
  • Able to build and maintain relationships with internal and external customers
  • Able to communicate at all levels, in particular technical solutions to customers, partners and sales teams
  • Experience with our growing portfolio of products and services including aero satellite services, hosted leasing, aircraft installations, ground segment compatibility and new hardware introduction with a focus on Government Aviation ISR (manned and unmanned) use-cases.
  • Knowledge of aviation standards such as airworthiness and Supplementary Type Certificate (STC)
  • IT literate in MS Office Word, Excel, etc
  • Be reliable and hard working
  • Self-motivated and flexible
  • Must be eligible to live and work in Australia
What will help you on the job
  • Experience working government / defence programs (large/complex) with direct customer interfaces, both internal and external, including Industry Partners
  • Working knowledge of Security requirements
  • Strong proficiency in partnering across an organisation with colleagues in finance, contracts, engineering
  • Demonstrated strong communication skills
EEO statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

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