Technical Product Specialist

4 weeks ago

Brisbane, Queensland, Australia Roche Full time
Technical Product Specialist | Genomic Sequencing

Technical Product Specialist | Genomic Sequencing role at Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Overview

The Position

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

Responsibilities
  • Provide second-level technical support to the Applications Team and our customers
  • Be responsible for supporting the product management of the Genomic Sequencing portfolio (instrument & associated reagents)
  • Customer communications (including bulletins) in collaboration with other respective stakeholders including Regulatory, Solutions and / or Applications
  • Work with the Sales and Support teams to deliver positive customer experience by providing subject matter expertise
  • Support the Sequencing Solution Managers in the definition and execution of Marketing strategies
  • Manage inventory to ensure customers receive goods on time and in full in collaboration with the local planner adhering to best practices to minimize stock on hand and write offs
  • Develop product training tools for the defined portfolio to support our internal and external stakeholder
  • Work closely with Quality and Regulatory to ensure our products and activities are compliant with local and global standards
Who you are
  • As a results-driven customer centric individual, you can think through problems and consider the impact of solutions and are able to build strong collaborative relationships with your customers.
  • Share knowledge with respective internal and external stakeholders
  • Demonstrate strong analytical skills and a problem-solving mindset
  • Be customer focused, working to drive positive outcomes for both our customers and patients
You have
  • Degree or equivalent qualification in Scientific or Medical Field
  • Previous experience working in a Genomic Sequencing laboratory
  • Excellent communication skills and the ability to manage multiple stakeholders
  • Demonstrated ability to manage cross functional activities and stakeholders including Sales and Support, Regional and Global counterparts

This field-based role requires full eligibility to live and work in Australia as visa and/or relocation support is not available for this role.

Roche is an Equal Opportunity Employer.


#J-18808-Ljbffr

  • Technical Product Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Roche Full time $90,000 - $120,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Technical Specialist

    1 week ago

    Brisbane, Queensland, Australia Bank of Queensland Full time $90,000 - $120,000 per year

    About the RoleWe're looking for a passionate and technically skilled individual to join our Digital & Marketing team as a Technical Specialist in Retail Banking. In this role, you'll be instrumental in designing, developing, and supporting digital onboarding solutions that drive customer acquisition.You'll work across platforms like Temenos Journey Manager...

  • Technical Support Specialist

    1 week ago

    Brisbane, Queensland, Australia Quantum-Systems Pty Ltd Full time $80,000 - $120,000 per year

    Work From OpportunityQuantum-Systems Pty Ltd, a leader in unmanned aerial systems (UAS), is seeking a Technical Support Specialist to deliver expert technical assistance and product support to our valued clients. This role is critical in ensuring customer satisfaction and operational excellence by troubleshooting and resolving technical issues, supporting...

  • Technical Support Specialist

    4 days ago

    Brisbane, Queensland, Australia Quantum-Systems Pty Ltd Full time $104,000 - $130,878 per year

    Quantum-Systems is more than a workplace. We are transforming the way data is acquired, and decisions are made through our AI-powered unmanned aerial systems. We play to change the game. To make our mark on the centre stage.Do you have what it takes?Quantum-Systems Australia is seeking our newest team member in the position of Technical Support...

  • Technical Sales Specialist

    1 week ago

    Brisbane, Queensland, Australia Hygarde Water Australia Full time $80,000 - $120,000 per year

    Hygrade Water Infrastructure is an Australian company privately owned by the Hynds Group of Companies. With world leading exclusive agencies, Hygrade Waters' comprehensive range of products includes a full complement of valves, pipe fittings, and related specialist products for civil and municipal applications for the Australian water, Mining, and civil...

  • Product Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Device Technologies Full time

    Overview1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About usSince 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over...

  • Product Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Device Technologies Full time

    Overview1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About usSince 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over...

  • Technical Service Support Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Getinge Full time

    Technical Service Support SpecialistDate: Sep 12, 2025Location:Brisbane, AU Melbourne, AU Chatswood, AUCompany: Getinge Australia Pty LtdRemote Work: 1-2 days at home (site based)About usAt Getinge, we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and...

  • Product Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Kaliba Full time $60,000 - $75,000 per year

    Are you ready to join a dynamic and innovative MarTech SaaS company as a Customer Support Specialist? As a Customer Support Specialist, you will be responsible for delivering exception customer experience to help with any platform, technical and general enquiries of their platform. This role is pivotal as you will be the face of the brand as the first...

  • Technical Specialist

    4 days ago

    Brisbane, Queensland, Australia Department of Transport and Main Roads Full time $80,000 - $120,000 per year

    As a Technical Specialist (MOE), you will join a skilled technical team tasked with managing and supporting the organisation's Enterprise Windows Managed Operating Environment (MOE) and Modern Workplace technology. Collaborating with various clients and business units across the organisation, you will contribute to the design and implementation of modern...