HR Administrator

Company

Norbury Park Care Home is a growing company in Croydon which has been established to provide a safe and stable home for extremely vulnerable children with challenging behaviours and mental health difficulties. Our goal is to influence their prospects and enable them to live the most independent and fulfilled life that they can within a nurturing environment. We provide a bespoke service where our residents have access to 1:1 support with qualified therapists, mentor services, education tutors and careers advisors. It is important to us that our children can have access to the necessary support in house which will allow them the best chance of success.

Application closes EOP 19th September 2025. Interviews will be held at our Care Home in Croydon on 24th September 2025 with start date to be October 2025.

To provide professional, efficient, and confidential HR administrative support across the organisation, while also assisting with office and general administration tasks for the Senior Management Team (SMT), ensuring a smooth and compliant HR function that supports managers and employees within the care sector.

HR Administration

• Maintain HR records and databases, ensuring accuracy and GDPR compliance.
• Draft contracts, offer letters, and HR correspondence.
• Process changes to employment (promotions, contract amendments, leavers).

Recruitment & Onboarding

• Support the recruitment process: posting adverts, coordinating interviews, preparing offer documentation.
• Carry out pre-employment checks (DBS, references, right-to-work).
• Coordinate onboarding and induction activities.

Employee Relations & Support

• Be the first point of contact for routine HR queries, escalating as appropriate.
• Assist with absence tracking and reporting, supporting managers with documentation.
• Assist with probation and review tracking and reporting, supporting managers with documentation.
• Provide administrative support for disciplinary, grievance, and capability processes.

HR Systems

• Maintain and update HR systems, producing reports as required.
• Be the system guru and provide assistance to management as required

Training & Development

• Assist in organising training sessions, maintaining training records.
• Support initiatives to promote staff wellbeing and professional growth.

Office and Other Admin Duties

• Provide administrative assistance to the Senior Management Team (SMT) on request.
• Support general office functions, including document preparation, scheduling, and correspondence.
• Assist with ad hoc projects and organisational tasks as required.

Skills

• Previous experience in a HR support or administrative role
• Previous experience with HRIS would be an advantage
• Previous experience in the care and/or education industry is beneficial
• Strong organisational skills with excellent attention to detail
• A positive, proactive approach and ability to manage a busy workload
• Computer literate
• Understanding of HR processes, employment law basics and safeguarding principles
• Confident communication skills, both written and verbal
• CIPD Level 3 (or working towards) would be an advantage

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the specific needs of the organisation.

• Work from home available after 3 months if performance is satisfactory (3 days in office, 2 days work from home)
• Amazing and welcome working culture
• Pension scheme and employee benefits
• Training and career development opportunities

Job Types: Full-time, Permanent

Pay: £26,000.00-£30,000.00 per year

• Company events
• Company pension
• Employee discount
• Work from home

Application question(s):

• Will you be able to reliably commute to South Croydon for this job ?
• Do you have previous experience working in an HR or administrative role?
• Do you have previous experience in the care and/or education industry?
• How would you rate your proficiency with Microsoft Office (Word, Excel, Outlook)?

Work Location: In person