ICT Monitoring specialist

Fujitsu Canberra, Australian Capital Territory, Australia

ICT Monitoring specialist

Fujitsu Canberra, Australian Capital Territory, Australia

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We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the Role

We are looking for NV1 or NV2 ICT Administrator to support the design, implementation, and operation of observability systems within a Defence environment. The role is responsible for deploying and maintaining monitoring tools, with a primary focus on Elastic Stack and OpenText Operations Bridge Manager (OBM) to provide real-time observability across IT infrastructure and applications.

Responsibilities and Accountabilities:

• Design, implement, and maintain observability systems using Elastic Stack and OBM.
• Develop procedures and tools to enhance the management and support of monitoring environments.
• Set up and configure Elasticsearch, Logstash, Kibana, and Operations Bridge Manager (OBM), including component installation and integration.
• Collect, analyze, and visualize metrics, logs, traces, and events from various systems to ensure full-stack observability.
• Design and maintain dashboards, alerts, and reports tailored for IT operations, development, and security teams.
• Monitor system performance proactively, identify bottlenecks, and optimize configurations for efficiency and scalability.
• Provide technical support, issue resolution, and collaborate with other teams for continuous improvement.
• Implement and manage security configurations including authentication, authorization, and encryption.
• Maintain detailed documentation on configurations, procedures, and troubleshooting steps.
• Stay current with trends, features, and best practices in monitoring and observability technologies.

Requirements and Experience:

• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• Proven experience in a Monitoring and Observability-focused ICT role.
• Hands-on experience with Elastic Stack (Elasticsearch, Logstash, Kibana) and Operations Bridge Manager.
• Strong understanding of IT infrastructure (Linux, Windows, networks, cloud platforms like Azure, etc.).
• Scripting and automation skills (Python, Bash, Ansible, etc.).
• Strong analytical and troubleshooting capabilities.
• Excellent communication and collaboration skills.
• Primary work location is Mitchell, ACT.
• Occasional access to other Defence sites within Canberra may be required.
• Remote work is subject to prior approval by the Director.
• Standard business hours apply: 08:00 – 18:00 AET.

Security Clearance:

Must have NV1 or ability to obtain NV2 security clearance.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organization to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in-class reward and recognition programs flexible work, volunteering leave, and more.
• We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

Search Firm Representatives – PLEASE READ:

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles – PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeContract

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

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