ICT Infrastructure Specialist

23 hours ago


Canberra, ACT, Australia beBeeInfrastructure Full time $100,000 - $150,000
ICT Infrastructure Specialist

We deliver innovative technology and engineering solutions worldwide.

Our team comprises professionals with expertise in systems administration, server management, and infrastructure development.

The ICT Infrastructure Specialist is responsible for ensuring high availability and performance of client service desk environments.

Key Responsibilities:
  • Administer and maintain client systems, servers, and infrastructure.
  • Monitor system health, capacity, and performance using appropriate tools and dashboards.
  • Respond to and resolve escalated service requests and incidents in a timely manner.
  • Develop and implement efficient Service Desk operations across multiple government networks.
  • Ensure adherence to relevant Service Level Agreements (SLAs) and ITIL-based service management practices.


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