Conference and Events Coordinator

5 days ago


George Town, Australia Wyndham Destinations Full time

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

The Conference & Events Coordinator is responsible for seeking and securing conference, events and accommodation business through face to face sales calls, telesales and on site guest relations activities. This role will be part time with a minimum of 16 hours per week guaranteed for the successful applicant.

Responsibilities include, but are not limited to:

  • Effectively perform all duties of: Functions, special events and related F&B services, including owner and guest service displaying proper telephone manner techniques, becoming knowledgeable of the local area and completing resort paperwork in a timely and efficient manner.
  • Create inspiring and fun activities and culinary promotional programs, with a range of attractive activities and functions for guests.
  • Develop and work to a marketing budget for conference and events set in collaboration with the annual budget.
  • Contact and develop potential leads, meeting targets set in the budget in association with the General Manager.
  • Create internal and external correspondence ensuring that communication is clear, concise, within time restrictions and current.
  • Deliver the venue's product to potential clients, through providing quotations, site inspections and sales information regarding venue(s).
  • Prepare and represent the Hotel at the required Exhibitions and Trade shows.
  • Support the Front Office with all aspects of Administration.
  • Perform cash and electronic banking duties.
  • Perform Check In & Registration of Guests as required.
  • Maintain relationships with clients to ensure that customer satisfaction is being obtained and repeat business is generated.
  • Ensure that the product is promoted in a successful manner and that current client database is on a call cycle.
  • Promote venue to clients, working with Front Office to meet occupancy projections.
  • Successfully recruit, select and induct suitable food and beverage/function staff in line with company policies and procedures.
  • Identify and facilitate any staff training and development requirements.

How You'll Be Rewarded

Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding.
  • Discounted hotel stays globally.
  • Subsidised private health cover (following successful probation completion).
  • Birthday leave to celebrate your special day.

What You'll Bring

The successful applicant must:

  • Be competent in multi-tasking and enjoy working in a dynamic and busy environment.
  • Always conduct yourself in a professional manner that reflects the company positively.
  • Have a 'can-do' attitude, eye for detail and display enthusiasm at all times.
  • Previous experience within a hotel maintenance environment would be preferable.
  • Ability to work unsupervised and an exceptional eye for detail are key requirements of this role.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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