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Relationship Manager
4 weeks ago
We are hiring a Relationship Manager to join our growing team. This is an opportunity to step into Relationship Management from another client-focused role within the superannuation industry. You will retain and grow a portfolio of Rest's existing clients by providing employers and members exceptional account and relationship management services.
Established in 1988, Rest is one of Australia's largest profit-to-member superannuation funds. We support over two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader. We believe when members understand and engage with their super, they're more likely to get a better retirement outcome.
Rest is committed to a flexible work environment and culture that embraces diversity, equity and inclusion. We value diverse backgrounds, lived experiences, and abilities and welcome applications from all candidates, including Aboriginal & Torres Strait Islander peoples, people with disability, and those with disrupted work history.
Please note Rest does not accept speculative resumes from recruitment agencies. Rest reviews applications prior to the closing date and may close the role earlier. Only candidates with the right to work in Australia will be considered.
Responsibilities- Own and lead the retention and growth efforts for a portfolio of Rest's existing employer clients.
- Act as a representative for Rest in industry and association partner forums to promote and maintain our market position and brand awareness among clients.
- Collaborate with Rest teams and partners to deliver market-leading customer service and resolve issues promptly.
- Identify and pursue growth opportunities by developing and maintaining relationships with senior and executive employer contacts, influencers, and key decision makers.
- Develop and proactively deliver annual engagement and activity plans with employers aligned with Rest's strategic objectives.
- Produce and deliver tailored client reports that provide insights into employer/employee activities and product usage.
- Identify opportunities to implement or enhance existing products and services for employers.
- Deliver workplace education and engagement programs to members.
- RG 146 compliance (Highly regarded)
- Experience in a role building relationships with employers in the Australian superannuation industry
- Able to build long-term client partnerships
- Keen to expand on existing skills that will develop into the ability to effectively manage strategic accounts
- Proven ability to engage and influence business stakeholders at all levels
- In-depth knowledge of superannuation practices, including contribution rules, fund structures, investment options, and retirement benefit calculations
- Up-to-date understanding of relevant legislation and regulations governing superannuation, such as compliance requirements and disclosure obligations
- Skillful in preparing and delivering presentations, training materials, and reports that effectively communicate key messages and insights
- Results-oriented with the ability to identify opportunities that translate into improved outcomes for Rest and its members
- Ability to leverage data and business intelligence resources to uncover insights, inform decision-making, and support continuous improvement efforts
- Personal and professional development opportunities
- Purchase leave scheme and gender neutral 16 weeks paid parental leave
- Super Contribution Continuation for 12 months of parental leave
- Income Protection Insurance
- Rest Excellence awards (peer recognition awards based on Rest's values and behaviours)
If you share our values and want to be part of a leading superannuation fund, please click Apply Now.
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