Customer Service Operator

3 weeks ago

Brisbane, Queensland, Australia Buscojobs Full time

Join Knauf – A Global Leader in Building Solutions

  • Discounted Health Insurance
  • Discounted Gym Membership
  • Discounted Qantas Club Membership
  • 14 Weeks Paid Parental Leave

At Knauf, we're not just building materials; we're building solutions that redefine how the world constructs. With a presence in 90 countries, multiple brands, and over 41,500 employees worldwide, we are a global powerhouse committed to innovation, sustainability, and excellence.

Join Knauf: Where Everyone Belongs

We believe our strength lies in our people. We're committed to creating a workplace where everyone feels welcome, valued, and supported to do their best work. Diversity and inclusion are central to our culture.

We invite individuals from all backgrounds, experiences, and abilities to apply. If you need accommodations during the application process, let us know—we're here to support you.

About the Role

Knauf Gypsum is seeking a motivated and fit individual for the role of Customer Service Operator. The main duties include working as a truck driver's offsider, manually unloading plasterboard at various sites. When not delivering, responsibilities include warehousing tasks such as order picking, packing, loading/unloading trucks, working in teams, operating forklifts and MHE, and general warehouse duties.

This position reports to the Trade Store Manager and offers a great opportunity to join our high-performing team in Geebung, QLD.

If you enjoy teamwork, have a strong work ethic, and a positive attitude, we want to hear from you. Ability to work in the warehouse, interact with customers, and accurately pick orders is essential.

Key Responsibilities

  • Hand unloading plasterboard as an offsider.
  • Dealing with customers face-to-face and over the phone.
  • Picking and packing orders daily.
  • Preparing and checking orders.
  • Receiving goods and managing paperwork diligently.
  • Loading and unloading customer vehicles.
  • Maintaining operational equipment and reporting faults.
  • Handling customer complaints following company procedures.
  • Assisting with stock takes and inventory management.
  • Performing general warehouse duties and housekeeping.

What We're Looking For

We value your skills, ideas, and passion, regardless of how you gained your experience. Your unique journey matters.

What Matters to Us

  • Your skills and potential, not just credentials.
  • A willingness to learn and grow.
  • A team-oriented mindset and a desire to contribute positively.

Must Have

  • A current forklift license.
  • Truck driver license is advantageous but not essential.
  • Physically fit and comfortable with manual handling.
  • Experience in picking, packing, and dispatching.
  • Proficiency in Microsoft Office for operational tasks.
  • Teamwork, attention to detail, time management, and organization skills.
  • Good written and verbal communication skills.
  • Ability to identify personal and team development opportunities.
  • A safety-conscious attitude and proactive approach.

How to Apply

If you're ready to join a global leader in building solutions, apply now and enjoy the benefits Knauf offers. Even if you don't meet all requirements, passionate candidates eager to make a difference are encouraged to apply

Welcome to Knauf

We are committed to diversity and equal opportunity. We actively seek applications from all genders, races, ethnicities, religions, abilities, and identities. Everyone is welcome here.

Your future starts now. Join Knauf and help us build something extraordinary together

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