Recruitment & QC Level 2

4 weeks ago

Lane Cove Municipal Council, Australia Nielsen Full time
Overview

Recruitment & QC Level 2 – Part-time, office-based role in Lane Cove, NSW.

Company and context information has been condensed to retain essential details relevant to the role and application process.

About the Role
  • Flexible evening work
  • Dynamic and supportive team environment
  • Possibility to build skills and experience in other facets of the market research industry
  • Office-based role at our office in Lane Cove
Responsibilities
  • Call Centre Operators will utilize their organization and communication skills to conduct surveys and quality control calls to maintain the integrity of the TV Ratings Panel.
  • Calling new and potential panel members to ask them to take part in the TV Ratings panel.
  • Maintaining good customer relations with panel members, helping to answer inquiries and solve panel-related problems and issues.
Qualifications & Skills
  • Call centre experience preferable
  • Excellent communication skills
  • An eye for detail
  • Demonstrated problem-solving ability
  • Adaptability
  • Excellent work ethic
  • A professional and organised approach to work commitments
  • Commitment to providing excellent customer service
  • Positive attitude
Working Hours
  • The shift timings initially will be from Mon-Thursday (5 p.m.–9 p.m.), Friday (4 p.m.–8 p.m.), Saturday (12 p.m.–4 p.m. OR 1 p.m.–5 p.m.), Sunday (1 p.m.–5 p.m.)
  • The positions will involve working to a fortnightly roster, with a minimum requirement of three shifts a week, which must include either a Saturday or Sunday.
Additional Information

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Employment Details
  • Seniority level: Not Applicable
  • Employment type: Part-time
  • Job function: Other
  • Industries: Broadcast Media Production and Distribution

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