Recruitment & QC Level 2

3 weeks ago

Lane Cove, Australia Nielsen Full time
Overview

Recruitment & QC Level 2 – Part-time, office-based role in Lane Cove, NSW.

Company and context information has been condensed to retain essential details relevant to the role and application process.

About the Role
  • Flexible evening work
  • Dynamic and supportive team environment
  • Possibility to build skills and experience in other facets of the market research industry
  • Office-based role at our office in Lane Cove
Responsibilities
  • Call Centre Operators will utilize their organization and communication skills to conduct surveys and quality control calls to maintain the integrity of the TV Ratings Panel.
  • Calling new and potential panel members to ask them to take part in the TV Ratings panel.
  • Maintaining good customer relations with panel members, helping to answer inquiries and solve panel-related problems and issues.
Qualifications & Skills
  • Call centre experience preferable
  • Excellent communication skills
  • An eye for detail
  • Demonstrated problem-solving ability
  • Adaptability
  • Excellent work ethic
  • A professional and organised approach to work commitments
  • Commitment to providing excellent customer service
  • Positive attitude
Working Hours
  • The shift timings initially will be from Mon-Thursday (5 p.m.–9 p.m.), Friday (4 p.m.–8 p.m.), Saturday (12 p.m.–4 p.m. OR 1 p.m.–5 p.m.), Sunday (1 p.m.–5 p.m.)
  • The positions will involve working to a fortnightly roster, with a minimum requirement of three shifts a week, which must include either a Saturday or Sunday.
Additional Information

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Employment Details
  • Seniority level: Not Applicable
  • Employment type: Part-time
  • Job function: Other
  • Industries: Broadcast Media Production and Distribution

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