Food & Beverage Attendant

Brave, bold, and bursting with energy,Crystalbrook Bailey is a five-star Hotel in Cairns. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences.

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Role:

We are seeking enthusiastic individuals for Crystalbrook Bailey in Cairns – those who have an unwavering passion and flair for all things Food & Beverage are encouraged to apply.

• Section Wait Staff - A-La Carte and Gastro Pub Classics
• Food and Drink Servers - up early for Breakfast serviceOR all services
• Conference and Events - drinks and buffet service

We can offer shifts that vary from early mornings in our beautiful breakfast service to late night cocktails in the most special venues in town. Our exceptional award-winning venues thrive with personality and gastric delights to suit every taste.

About You:

We are looking to skilled and ambitious restaurant staff can display:

• Considerable experience in premium restaurant environments.
• Demonstrated passion for the hospitality industry andspecialtyin high quality service.
• Great attention to detail, being one step ahead of guests needs.
• In-depth knowledge of sequence of service and product knowledge.
• The passion to take on other ad-hoc duties as required
• Ability toprioritise& work in fast-paced environment being able to keep high standards of service.
• Friendly and confident communication skills.
• WSET level 2 or an equivalent wine certification/knowledge - desirable
• QLD RSA essential
• Available across various shifts including weekends, evenings, and public holidays
• Able to commit for a minimum of 6 months

The Benefits:

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection.You will enjoy a flexible range of benefits that include:

• A market leading 50% F&B discount across all Venues
• $99 Room rates and a generous friends and family discount
• Lifestyle benefits including extra leaveand earth advocacy days
• Green future - we are committed to enhanced sustainability practices
• Dedicated Internal Mobility Programme and reward scheme
• Online learning, career enhancement and development plans
• Personalised employee support network
• Regular service recognition and team events

Crystalbrook Collectionis an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded.In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We are proud to foster a workplace that supports equality, inclusion and accessibility.We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can offer the appropriate support and ensure you can perform at your best during interviews.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.