Food and Beverage Attendant

3 weeks ago

Cairns, Queensland, Australia Oaks Hotels, Resorts & Suites Full time
Company Description

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Cairns Hotel are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis.

If you're enthusiastic, service-focused, and passionate about hospitality, we'd love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

As a valued team member, you'll play a key role in creating memorable dining experiences by:
  • Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
  • Menu Expertise and Recommendations: Confidently recommending food and beverage options.
  • Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
  • Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Hourly rates (excluding super):

Monday – Friday: $31.19 per hour

Saturday: $37.43 per hour

Sunday: $43.66 per hour

Qualifications

To succeed in this role, you will demonstrate:
  • A warm and approachable demeanour with a positive attitude.
  • Proven experience delivering high-quality customer service.
  • Previous experience in a waitstaff or bar role.
  • A current RSA (Responsible Service of Alcohol) certification.
  • Professional presentation and exceptional communication skills.
  • Reliability, with the ability to perform effectively in a fast-paced environment.
  • Flexibility to work across a rotating roster, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
  • Competitive Compensation: A highly competitive, negotiable remuneration package tailored to your experience and expertise.
  • Career Development: Comprehensive professional induction and ongoing training to fuel your career progression, plus potential financial support for education aligned with Minor Hotels' business needs (eligibility applies).
  • Exclusive Discounts:
    • 50% off accommodation at all Minor Hotels brands across Australasia, with a 20% discount for friends and family.
    • Discounts on international accommodation, food and beverage outlets worldwide.
    • Savings and cashback at over 400 popular retailers in Australia and New Zealand
    • Discounts on entertainment and experiences.
    • Discounted furniture purchases to enhance your personal space.
    • NIB insurance discounts for added financial security.
  • Leave Benefits: Generous paid leave, including parental leave and birthday leave.
  • Wellbeing and Support:
    • Access to Uprise Employee Assistance Program (EAP) and tailored wellness programs.
    • Exclusive benefits at Elysia Wellness Retreat, including accommodation, dining, wellness activities, spa treatments, and one-on-one wellness consultations.
    Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

    Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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