Data Analyst – Salesforce

2 weeks ago

Melbourne, Victoria, Australia CloudMarc Pty Full time

Location: Bundoora office, onshore (2–3 days per week onsite)

Engagement: 4-week contract (potential to extend)

Start Date: Within 2–3 weeks

Type: Contract

About the Role

CloudMarc is seeking a Data Analyst to support a critical Salesforce platform optimization project. This role will focus on resolving data quality challenges, conducting detailed analysis, and implementing remediation strategies to improve data integrity across Salesforce.

Working closely with the Salesforce development team, you'll refine validation rules, strengthen platform logic, and deliver actionable insights for key business stakeholders.

Key Responsibilities

  • Perform comprehensive data quality analysis across the Salesforce platform.
  • Identify root causes of data issues and quantify their business impact.
  • Map and analyse business scenarios across multiple entry channels (Web, Email, Chat, etc.).
  • Collaborate with developers to refine validation rules, logic, and remediation activities.
  • Document findings, processes, and recommendations in a structured and actionable format.
  • Provide insights to balance development priorities with data quality improvement initiatives.
  • Support ongoing clean-up and remediation across Salesforce and related entry points.
  • Strong analytical and problem-solving skills with proven experience resolving data quality issues.
  • Background in data analysis, root cause investigation, reporting, and documentation.
  • Ability to map complex business processes across multiple data entry channels.
  • Experience working collaboratively with developers and business stakeholders.
  • Knowledge of Salesforce (desirable, but not mandatory).
  • Strong SQL/SOQL skills for data querying and analysis (highly desirable).
  • Excellent communication skills, able to translate technical findings into business insights.

Preferred Qualifications

  • Hands-on Salesforce platform experience (advantageous).
  • Experience with data validation, business rules, and CRM data management.
  • Prior involvement in data optimisation projects within enterprise platforms.

Why CloudMarc?

CloudMarc is a fast-growing consultancy specialising in cloud, data, and quality engineering solutions for leading organisations. You'll be joining a delivery-first consultancy that values collaboration, agility, and impactful outcomes, while working with talented professionals who thrive on solving complex challenges.

Apply now to be part of CloudMarc's Salesforce optimisation initiative.

Seniority level
  • Associate
Employment type
  • Contract
Job function
  • Consulting
Industries
  • IT Services and IT Consulting

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