Client Services Coordinator

2 weeks ago

Redland City, Australia Dovida Australia Full time

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About us

Dovida is a national provider of high-quality, person-centred home care. We offer services such as companionship, domestic assistance, personal care, meal prep, medication reminders, and transportation.

About this opportunity

We are seeking a customer-focused Scheduler at our Birkdale location. Responsibilities include managing and adjusting the roster daily, coordinating with staff and clients, and working with scheduling software. The role suits someone experienced in high-volume call roles in a fast-paced environment, with flexibility for after-hours and weekend shifts.

Why join us?
  • Make a positive difference in seniors' lives.
  • Recognized and appreciated workplace.
  • Full-time, 38-hour week.
  • Supportive team environment.
  • Benefits like Employee Assistance Program, Birthday Day Off, Monthly Massages.
Key Responsibilities
  • Create and update caregiver rosters.
  • Respond to last-minute schedule changes.
  • Communicate with caregivers and clients effectively.
  • Use scheduling software efficiently.
  • Collaborate with the team for seamless service.
About you
  • Experience in rostering or scheduling, preferably in healthcare or community services.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Problem-solving skills and attention to detail.
Requirements

Applicants must have the right to work in Australia without restrictions.

How to apply

Submit your resume and cover letter explaining your suitability for this role.

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